Accessing and navigating BMC Helix Log Analytics


BMC Helix Log Analytics provides an easy-to-use UI to search and analyze logs. You can use the functionalities available in BMC Helix Log Analytics to derive value from logs and proactively monitor them.

To access BMC Helix Log Analytics

When your account is created, you receive the URL and the credentials to log on to BMC Helix Portal.

  1. Log on to the 

    BMC Helix Portal

    .
    For more information, see BMC Helix Portal.
    LaunchingPage.png

  2. Click the BMC Helix Log Analytics tile.
    You have the following options available on the navigation bar:

Overview of the Explorer tab

It is the landing page of BMC Helix Log Analytics. Use the Explorer tab to search and analyze logs. The Discover page provides UI elements that help you filter the logs for analysis and get meaningful information to troubleshoot issues. The following image highlights the UI elements on the Discover page that help you to search logs:

AnalyzingLogs.png

The following UI elements on the Discover page help you in analyzing logs:

Element name

Description

Search field

Enter a search string to search in the logs. The supported format is field_name:"search string". 

Time range

Specify the days or hours for which you want to search results.

Filters

Specify the filter criteria to filter logs.

Index pattern

All the logs are collected under an index pattern that is created for each tenant.

Available fields

Displays the fields identified in the logs. Click a field to filter logs.



 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*