Supportability details


BMC Helix Log Analytics supports the following features with the given limits:

Feature

Value (per tenant)

Data ingestion

5 TB per day

The clock resets at 00:00 hours GMT.

Note: We have tested data ingestion at 5 TB per day. We are continually striving to test higher data ingestion.

Data retention

30 days

Alert policies 

Based on static thresholds: 200

Based on anomaly detection: 100

Enrichment policies

200

Field extraction policies

200

Adapt Framework version

14.x

Docker connector

  • 2-core CPU and 16 GB RAM
  • Operating systems:
    • RHEL 8.x, 7.x
    • CentOS 8.x, 7.x
    • Ubuntu 20.x, 18.x
  • Docker version 18.01 or later

Windows connector

Windows server, version 2012 or later

Linux connector

  • 2-core CPU and 16 GB RAM
  • Operating system: RHEL 8.x 

OpenSearch

2.11.1

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*