Supportability details

BMC Helix Log Analytics supports the following features with the given limits:

Feature

Value (per tenant)

Data ingestion

5 TB per day

The clock resets at 00:00 hours GMT.

Note: We have tested data ingestion at 5 TB per day. We are continually striving to test higher data ingestion.

Data retention

30 days

Alert policies

200

Enrichment policies

200

Field extraction policies

200

Adapt Framework version

14.x

Docker connector

  • 2-core CPU and 16 GB RAM
  • Operating systems:
    • RHEL 8.x, 7.x
    • CentOS 8.x, 7.x
    • Ubuntu 20.x, 18.x
  • Docker version 18.01 or later

Windows connector

Windows server, version 2012 or later

Linux connector

  • 2-core CPU and 16 GB RAM
  • Operating system: RHEL 8.x 

 

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