Streamlining device management with BMC Helix Edge
This use case explains how Apex Global addressed the business need for efficient device management by implementing BMC Helix Edge, resulting in substantial operational improvements.
Customer success
Apex Global Apex Global, a leading manufacturing enterprise, could improve real-time device visibility, plan maintenance efficiently, and optimize resource allocation.
Scenario
Apex Global, a leading manufacturing enterprise, aims to enhance its device management capabilities for optimal efficiency. Facing challenges in tracking and managing diverse devices across various locations, Apex Global turns to BMC Helix Edge for a comprehensive solution.
Workflow
Task | Role | Action | Reference |
|---|---|---|---|
1 | Platform Administrator | Register devices into the BMC Helix Edge system. | Managing IoT devices |
2 | Dashboard Viewer | Use BMC Helix Edge dashboards to monitor real-time data on device health, usage, and performance. | |
3 | Analysts | Leverage predictive analytics from BMC Helix Edge to schedule maintenance activities. |
Results
Apex Global successfully implemented BMC Helix Edge by registering devices into the BMC Helix Edge system and effectively utilizing its dashboards and predictive analytics can significantly improve device management. By maintaining accurate records, monitoring performance in real-time, and planning maintenance proactively, organizations was able to ensure optimal device functionality and longevity.