Streamlining device management with BMC Helix Edge
This use case explains how Apex Global addressed the business need for efficient device management by implementing BMC Helix Edge, resulting in substantial operational improvements.
Customer success
Apex Global improves the following device categorization:
- Real-time device visibility
- Efficient maintenance planning
- Optimized resource allocation
Workflow
The business needs to enhance device management capabilities for optimal efficiency.
Task | Product | Component | Console | Role | Action | Reference |
|---|---|---|---|---|
1 | Devices | Platform Administrator | Register devices into the BMC Helix Edge system, providing essential details such as device type, location, and specifications. | |
2 | Dashboards Builder | Dashboard Viewer | Use BMC Helix Edge dashboards to monitor real-time data on device health, usage, and performance. | |
3 | Predictive maintenance | Analysts | Leverage predictive analytics from BMC Helix Edge to schedule maintenance activities proactively, avoiding unexpected breakdowns. |
Results
Apex Global successfully implemented BMC Helix Edge to streamline device management processes, enhance operational efficiency, reduce downtime, and optimize resource allocation.
Benefits
- Gain instant insights into the status and location of devices.
- Streamline maintenance schedules and reduce downtime.
- Allocate resources effectively based on device usage and condition.
To implement this use case
Follow the detailed procedures outlined in the linked tasks: