Important Starting from version 22.2, the documentation for BMC Helix Intelligent Integrations and Developer Tools resides in a separate space: BMC Helix Intelligent Integrations.

Monitoring situations

As an operator or a custom user with view situations permission, you can monitor ML-based situations. Each situation is represented as a tile in the view and can be investigated individually to close the situation or take a remediate action.

Related topics

Roles-and-permissions

Enabling-the-AIOps-features

Configuring-ML-based-situations

Remediating-events-for-services-and-situations

FAQs

Click Situations to view all situations.

The Situations page displays situation tiles with the severity(color-coded), priority(color-coded), event count for situations, status, and an investigate button for each situation for closing it or remediate open events. You can configure the advanced settings to display policy-based situations along with ML-based situations. The following image shows various situations:

all_situations_21_3.png


Where to go from here

Click a policy-based or ML-based situation tile to investigate and remediate the situation: 

 

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