User roles

BMC Application Diagnostics differentiates among types of users. Your role determines the privileges you have to access certain features. When you log on, your user role determines which features you can use.

Users roles determine the level and complexity of issues you are expected to resolve.

BMC Application Diagnostics user roles

Mapping between BMC Application Diagnostics user roles and BMC Application Performance Management Console user roles

All users must be logged on through an account. An account has a user name, a role, and a password.

To access BMC Application Diagnostics, you must log on to the BMC Application Performance Management Console. When you log on to the Console, the Console roles are used to determine the availability of features and authorization to perform actions.

Note

Only users with System Administrator roles will be able to access the Administration link to make any configuration changes.

The following table maps the Console roles to the BMC Application Diagnostics roles.

For information about tenant roles in a SaaS environment, see Managing-tenant-access.

For more information about Console roles, see BMC Application Performance Management Console roles.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*