Business value

BMC Application Diagnostics is used to monitor and identify performance issues in Java and Microsoft .NET enterprise web applications. It drills down into specific applications and details the component, transaction and tier that is causing issues and problems.

BMC Application Diagnostics complements BMC Real End User Experience Monitoring to provide visibility to application performance issues from an end user perspective. It helps administrators isolate and detect issues in applications for failed or slow transactions by isolating the offending tier and even line of application code. It provides a common application diagnostics platform that provides the appropriate detail at the Operations Level, Support Level, and even the Developer Level.

BMC Application Diagnostics provides performance information, including:

  • Application availability issues (uptime and downtime)
  • Poor response times (general latency)
  • Stalled requests (deadlocks and timeouts)
  • Capacity and leak issues (CPU, memory, thread watermarks)
  • Code faults (infrastructure failures, report includes stack trace)
  • General usage (hits)
  • Overall service levels (good and bad ratios)
  • Application component dependencies (flow exit points and framework execution)
  • Common/Normal application flow path performance (call tree metrics and baselining)

For more details about collected data, see Viewing-the-application-flow-of-a-trace.

 

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