Integrating BMC Application Diagnostics with BMC Real End User Experience Monitoring

 When the optional integration between the BMC Application Diagnostics product and the BMC Real End User Experience Monitoring solution is implemented, you can navigate between BMC Real End User Experience Monitoring and BMC Application Diagnostics to view trace details.

This topic presents the procedures to perform in BMC Application Diagnostics to integrate it with BMC Real End User Experience Monitoring. For further instructions about configuration the integration, see Integrating with BMC Application Diagnostics.

Configuring BMC Application Diagnostics version 2.1.00 integration with Real User Analyzer

Direct BMC Application Diagnostics to point to a Real User Analyzer instance.

To perform this procedure, you must have Administrator-level access, or higher.

1. Configure the BMC Application Performance Management Console for integrations.
2. In the Real User Analyzer Address panel, click the arrow in the upper-right corner and select Edit.
3. Enter the Host Name/IP Address for the Real User Analyzer.
4. Click Save.

Configuring BMC Application Diagnostics version 2.1.01 integration with BMC Real End User Experience Monitoring

Direct BMC Application Diagnostics to point to BMC Real End User Experience Monitoring, either with the Session Overview page of the Performance Analysis feature, or the Session Browser page of a Real User Analyzer instance.

To perform this procedure, you must have Administrator-level access, or higher, or have tenant Application Owner-level access.

1. Configure the BMC Application Performance Management Console for integrations.
2. In the BMC Real End User Experience Monitoring Integration panel, click the arrow in the upper-right corner and select Edit.
3. Select the kind of integration:
   • No Integration. BMC Application Diagnostics is not integrated with BMC Real End User Experience Monitoring.

   • Session Overview (Performance Analysis). BMC Application Diagnostics is integrated with the Performance Analysis feature.
     Clicking the View in EUEM button in the Trace Details window opens the Session Overview page, in the Object Overview section .

   • Session Browser (Real User Analyzer). BMC Application Diagnostics is integrated with the Real User Analyzer feature.

     • If BMC Application Diagnostics is configured for on-premises use (that is, without tenant configuration), then you must enter the host name or IP address for the Real User Analyzer.
     • If BMC Application Diagnostics is configured for SaaS, then the Real User Analyzer configuration was specified during tenant configuration.

     Clicking the View in EUEM button in the Trace Details window opens the Session Browser page in the Real User Analyzer console.

4. Click Save.

Related topics

From BMC Real End User Experience Monitoring: Integrating with BMC Application Diagnostics

From BMC Real End User Experience Monitoring: Accessing diagnostic date from the Session Overview

Accessing-diagnostics-data-from-the-Real-User-Analyzer-Session-Browser