Verifying the server installation

You can verify that the BMC Application Diagnostics Server installation was successful by reviewing the log files created during the BMC Application Diagnostics Server installation, and examining server processes and services.

Before you begin

You must have installed the BMC Application Diagnostics Server components as described in Installing-the-server (or Installing-the-server-silently) and Adding-a-server-component.

To verify that the BMC Application Diagnostics Server installation was successful

1. Access the adopserver_install_log.txt file which is located in the %temp% directory (Windows) and /tmp folder (Linux).
2. Check for warnings or errors. If no error messages are present, the installation was successful.
3. Verify that the BMC Application Diagnostics Collector and BMC Application Diagnostics Portal are running:
   • (Windows) Run services.msc and verify that BMC Application Diagnostics Collector and BMC Application Diagnostics Portal services are running.

   • (Linux) Run the following commands to verify that the processes are running: 

     ps –ea|grep adop_collector
     ps –ea|grep adop_portal
4. Check for errors reported in the BMC Application Diagnostics Collector log files located at:
   • (Windows) <ServerInstallationDirectory>\collector\logs\collector.log
   • (Linux) <ServerInstallationDirectory>/collector/logs/collector.log
5. Check for errors reported in the BMC Application Diagnostics Portal log files located at:
   • (Windows) <ServerInstallationDirectory>\portal\logs\portal.log
   • (Linux) <ServerInstallationDirectory>/portal/logs/portal.log
6. If you installed a MySQL database during installation, verify that it is running:
   • (Windows) Run services.msc and check that the BMC Application Diagnostics MySQL service is running.

   • (Linux) Run the following command: 

     ps –ea |grep adop_mysql

      Verify that the script is running on the location that you selected during installation.

Where to go from here

1. Install the BMC Application Diagnostics Agent.
2. Configure BMC Application Diagnostics in BMC Application Performance Management Console.