Configuring BMC Application Diagnostics on the BMC Application Performance Management Console

As part of the installation process, BMC Application Diagnostics must be configured on the BMC Application Performance Console. The configuration includes the following tasks:

• • Log on to BMC Application Performance Management Console
  • Configure the Portal address
  • Configure the Real User Analyzer address
    • Configure the BMC Real End User Experience Monitoring analyzer host/IP
    • Configure the BMC Application Performance Management Console host/port
    • Add a new application visibility server

Log on to BMC Application Performance Management Console

Use the following procedure to log on to the BMC Application Performance Management Console.

1. In the address bar of a supported browser, enter the URL of the computer on which the BMC Application Performance Management Console is installed and press Enter.
   
   The first time you access the BMC Application Performance Management Console you will be prompted to enter a user name and password.
2. Follow the steps on screen to log on.
   
   By default, the system applies simple password validation rules to authenticate a password. The system checks passwords only for length (minimum 6 characters). All passwords are case sensitive.
   
   If the strict password rule is enabled, the system prompts users who log on with simple passwords to change them the next time they log on. A strict password comprises:
   • A minimum of 10 characters

   • Two of the following non-alphabetic characters that are noncontiguous:
     0 1 2 3 4 5 6 7 8 9 ~ ! @ # $ % ^ & * ( ) _ + - = 

     Warning

     BMC strongly recommends that you change your password immediately after first time log on.

3. To change the default password:
   • On the console Action menu, click User Settings.
   • On the My Account Action menu, click Change Password.
   • In the Current Password field, type changeme.
   • In New Password and Confirm New Password fields, type in a unique and private password.
   • Click Save.
     
     

Configure the Portal address

Use the following procedure to configure the Portal address.

1. In the BMC Application Performance Management Console, from the Diagnostics tab, click Administration > System Configuration.
2. In the Portal Address box, from the menu arrow in the upper-right corner, select Edit.
3. Select the connection protocol to reflect the security connection selected during the BMC Application Diagnostics Portal installation.
    If you selected the not_secured security level, select HTTP. For encrypted and encrypted_authenticated security levels, use HTTPS.
4. Enter the Portal computer's host name or IP address.
5. Edit the Portal port number. If you selected HTTP connection protocol, enter the HTTP Portal port number. If you selected HTTPS connection protocol, enter the HTTPS Portal port number
6. Click Save.

Configure the Real User Analyzer address

You must configure the Real User Analyzer only if BMC Application Diagnostics is integrated with BMC Real End User Experience Monitoring. Use the following procedures.

Configure the BMC Real End User Experience Monitoring analyzer host/IP

1. In the BMC Application Performance Management Console, from the Diagnostics tab, click Administration > System Configuration.
2. In the Real User Analyzer Address box, from the menu arrow in the upper-right corner, select Edit.
3. Enter the Real User analyzer computer's host name or IP address.
4. Click Save.

Configure the BMC Application Performance Management Console host/port

This configuration is done during the BMC Application Diagnostics Portal installation. If it was not done during installation, see Changing-BMC-Application-Diagnostics-Portal-settings.

Add a new application visibility server

In the Real User Analyzer Console, open the Administration > Integration > Application Visibility Servers page and add a new application visibility server so the system will be able to connect to your portal:

1. Set the URL of an application visibility server and click Save.
    For example: http://<Portal_IP>:<Portal_Port>/portal/rest/truesight
   
2. Based on the visibility server's authentication, select the authentication method - Basic or Form-based. If no authentication is necessary, select None.
3. Provide access credentials (if the authentication method is not selected, skip this step).