Key Concepts
BMC AppSight System is a comprehensive solution for resolving problems in any Windows application. It provides unparalleled insight into Microsoft Windows and .NET Framework-based applications and eliminates the need to reproduce problems in order to resolve them.
BMC AppSight System leverages patented Black Box technology to monitor application execution and capture, communicate, and determine the root cause of application problems, thereby dramatically accelerating problem resolution processes across the application lifecycle.
BMC AppSight System is a comprehensive system built on a unique problem resolution architecture that was designed from the ground up to optimize the problem resolution process. It captures, communicates, and helps rapidly pinpoint the root cause of diverse Windows and .NET application problems, including:
- Application and system performance problems
- Hangs and crashes
- Application and system configuration problems
- User errors
- Business logic errors and unexpected behavior
- Failures in interacting with entities such as database, Web services, COM, remoting, network, registry, or files
- Web service call failures
- Application migration and upgrade problems
- Security and permission problems
- Synchronization and timing problems: deadlocks and contentions
Using BMC AppSight System does not require any changes to your source code or executables, and it's not disruptive to your business; Black Boxes can be tuned on-the-fly to capture different levels of information and find intermittent problems, without rebooting.