Deployment overview

The BMC Helix Service Managment deployment includes the following components:

• BMC Helix Innovation Suite
• Service Management applications such as BMC Helix ITSM applications, Live Chat, BMC Helix Business Workflows, and BMC Helix Multi-Cloud Broker.

• BMC Helix Platform common and infrastructure services
• BMC Helix Dashboards
• BMC Helix ITSM Insights

Benefits of container deployment

Container deployment provides the following advantages:

• Simplified on-premises deployment process with reduced deployment cost
• Consumes fewer resources and containers are lightweight
• Provides better efficiency than virtual machines with fast start-up and better performance
• Automated, faster, and less error-prone deployment compared to the server-based installation
• Complete, installed architecture in a fully automated operation with total control and significantly reduced complexity
• Ensured application security through isolation of applications from the host and other applications
• Scales easily to meet the changing demands of your business

Deployment overview

Deploying containers simplifies the deployment process. This automated process reduces the complexity of deployment as compared to the deployment by using installers.

The following diagram provides an overview of a container deployment:

Product roles

Container deployment aims at simplifying the on-premises deployment process performed by the roles described in the following image:

Learn more

Deployment overview in BMC Helix Service Management deployment documentation

Deployment overview in BMC Helix IT Operations Management deployment documentation