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BMC Helix On-premises Deployment

Perform deployment of BMC Helix products by deploying container images of  and BMC Helix IT Operations Management in your on-premises environment.

The  deployment includes  and service management applications.

The BMC Helix IT Operations Management includes BMC Helix Operations Management, BMC Helix AIOps with BMC Helix Intelligent Automation, and BMC Helix Continuous Optimization.

Learn more about installation in the Deployment overview.

Release notes and notices Updated 09 Dec 2025

Learn what’s new or changed for installation and deployment of  and BMC Helix IT Operations Management, including new features, urgent issues, documentation updates, and fixes or patches.

Related topics

BMC Helix Innovation Suite Release notes and notices

BMC Helix CMDB Release notes and notices 

BMC Helix ITSM Release notes and notices

BMC Helix Service Request Management Release notes and notices

BMC Service Level Management Release notes and notices

BMC Helix Multi-Cloud Broker Release notes and notices

BMC Helix Business Workflows Release notes and notices

BMC Helix Digital Workplace Release notes and notices

 

Date

Summary

Reference

20 November, 2025

 

Enhancements available in 25.4.01:

  • Use updated support for technology stack:
    • Kubernetes version 1.34
    • OpenShift version 4.19
    • Nginx Ingress Controller version 1.13.x and 1.14.0
    • Helm 3.19
  • Enable realm identification using patterns
  • Remove obsolete container images 
  • Enable multiple domain authentication with BMC Helix Single Sign-On for seamless authentication

  • Deploy infrastructure services required for CORE mode automatically

25.4.01 enhancements in the BMC Helix Service Management deployment documentation.

November 17, 2025

Updates available in 25.4.00:

  • Use updated support for technology stack

    • Kubernetes 1.34
    • Nginx Ingress Controller version 1.14.0, 1.13.x

  • Deploy essential infrastructure services automatically

  • Download container image list for selected BMC Helix ITOM products

  • Deploy BMC Helix Intelligent Integrations services with BMC Helix ITOM

  • Activate the BMC Helix ITOM account without email verification

  • Use improved self-monitoring in BMC Helix ITOM ​​​​​​

  • Ensure service availability during disruptions by using Pod Disruption Budget (PDB)

  • Update domain URL after deployment

25.4.00 enhancements and patches in BMC Helix IT Operations Management deployment documentation

The release notes in this documentation are specific to deploying  and BMC Helix IT Operations Management by using container images. For complete release notes, refer to the product documentation of the respective component.

 


Deployment use cases

You can deploy the products in different ways to accommodate a range of conditions and use cases.

System requirements

Before you install the products, make sure that your environment meets the hardware and software requirements.

Sizing and scalability considerations

Follow the guidelines to identify the appropriate hardware for product deployments and to prevent oversizing or undersizing your deployment.
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PDFs

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FAQ

Find answers to the most frequently asked questions about BMC Helix deployment.

Related spaces

See the documentation of products related to BMC Helix deployment.


 

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BMC Helix On-premises Deployment