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Changing the default password

After activating the BMC Helix account, you must change the default password to ensure account security.
If the SMTP service is unavailable or not configured, users cannot use the Forgot Password option to reset their password. In such cases, the administrator must manually change the password from the BMC Helix SSO console.

To change the default password

  1. Log in to the BMC Helix SSO admin console.
  2. Navigate to Tenant page and select the tenant.

Navigate to the tenant page.png

  1. Navigate to Local User page, select the user and click Change Password.

Navigate to Local User page.png

  1. In the New Password and Confirm Password fields, enter the password, and click Change Password.

Enter new password a.png

Where to go from here

To proceed with further post deployment task, refer to the below topic:

Performing the post deployment procedures

 

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BMC Helix IT Operations Management deployment 25.4