Setting up and configure the monitoring solution


As an administrator, use the information in this topic to configure the monitoring solution to monitor your on-premisesBMC Helix IT Operations Management.

The following tasks in the self-monitoring of your BMC Helix IT Operations Management environment are automated:

  • Importing monitoring and alarm policies, logs, dashboards, service models, and blueprints
  • Configuring alarm policies

Collect and view metrics, logs, dashboards, and service models

Task

Description

Collect metrics

1

2Import the monitoring and alarm policies.
Monitoring policies are required to collect metrics, and alarm policies are
required to generate events.

3

4(For OpenShift onlyConfigure Prometheus Exporter to collect Apache Zookeeper metrics.

5

View metrics, logs, dashboards, and service models

7

View metrics, logs, dashboards, and service models.

8

Observe the business services in your organization and monitor their overall health. 

For more information, see Monitoring services and Monitoring service health in the BMC Helix AIOps documentation.

9

View events on the BMC Helix Operations Management console and take appropriate actions. For more information, see Monitoring and managing events

Monitor and troubleshoot

After you set up the monitoring solution, you will be able to observe and monitor the on-premises BMC Helix IT Operations Management. This will provide you with the capability to view and track metrics, events, and logs across different applications. By utilizing the data from events and logs, you can proactively identify and resolve issues before they impact your business.

Action

Reference

To monitor on-premises BMC Helix IT Operations Management
and to view metrics, events, and logs on various consoles

To troubleshoot issues

 

Where to go from here

Install BMC Helix Monitor Agent

 

 

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BMC Helix IT Operations Management deployment 25.4