License entitlements


Review the standard license entitlements for the BMC Helix IT Operations Management (BMC Helix ITOM) OnPrem offering. Licensing terms and conditions are defined in the governing master agreement and take precedence over any published description from this site. Entitlements are subject to change. 

BMC Helix ITOMOnPrem is a solution offering that includes the following product components:

  • BMC Helix Continuous Optimization
  • BMC Helix Operations Management(includes BMC Helix AIOps and BMC Helix Log Analytics)
  • BMC Discovery

 

Licensing example – How managed assets map to Resource Units

The following diagram shows a customer’s IT infrastructure and product usage. Their estate is a mix of servers (3), routers (2) and containers (6). Aligning this to the unit of measure, it would equate to 6 Resource Units. This customer could manage 3 more network devices and 4 more containers without requiring an additional license. 

LicenseEntitlements.png

 

 

Features available with Standard and Advanced licenses

The following features are available in the BMC Helix ITOM OnPrem offering:

Capability

Standard

Advanced

BMC Helix Discovery

Discovery of hardware, software, cloud services, and service dependencies

✅️

✅️

Start anywhere application modeling

✅️

✅️

Publishing to any CMDB

❌️

✅️

Advanced reporting (asset and software lifecycle management, regulatory compliance, and certificate management reports)

❌️

✅️

BMC Helix Operations Management

Resource monitoring with out-of-the-box knowledge modules (KMs)

✅️

✅️

Event management

✅️

✅️

Anomaly detection

✅️

✅️

Service monitoring

✅️

✅️

Interactive dashboards

✅️

✅️

BMC Helix AIOps 

Situations monitoring (policy and AI-based event correlation)

✅️

✅️

Service health monitoring and causal analysis (root cause isolation)

✅️

✅️

Intelligent integration for 3rd party events, metrics, and topology

✅️

✅️

Service Outage Prediction

✅️

✅️

Service Insights

✅️

✅️

BMC Helix Log Analytics 

Log collection

✅️

✅️

Log enrichment

✅️

✅️

Event generation from logs

✅️

✅️

BMC Helix Continuous Optimization

Out-of-the-box technology usage views and ETLs1

✅️

✅️

Custom datamarts, views, ETL

❌️

✅️

Forecasting with Helix Dashboards

❌️

✅️

Device modeling, what-if simulation and reservations

❌️

✅️

Business service views and business driver prediction

❌️

✅️

Moviri and Sentry Integrators

Must be purchased separately1 

Must be purchased separately1 

BMC Helix Intelligent Automation

Out-of-the-box automation connectors

❌️

✅️

Automation policies

❌️

✅️

Automation value dashboards

❌️

✅️

1 - Moviri & Sentry Integrators are sold separately with MarketZone direct SKUs

 

 

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BMC Helix IT Operations Management deployment 25.3