Setting up and configure the monitoring solution

As an administrator, use the information in this topic to configure the monitoring solution to monitor your on premises BMC Helix IT Operations Management

 

Related topics

Monitoring on-premises BMC Helix Operations Management solution

Collect and view metrics

Task

Description

Collect metrics

1

2

3(For OpenShift only) Configure Prometheus Exporter to collect Apache Zookeeper metrics.

4

Import the monitoring and alarm policies.
Monitoring policies are required to collect metrics, and alarm policies are
required to generate events.

5

6

View metrics

7

8

Observe the business services in your organization and monitor their overall health. 

See, Monitoring services and Monitoring service health in the BMC Helix AIOps documentation.

9

View events on the BMC Helix Operations Management console and
take appropriate actions. See,Monitoring and managing events

Collect and view logs

Task

Description

Collect logs

1

2

View logs

3

Monitor and troubleshoot

After you set up the monitoring solution, you will be able to observe and monitor the on-premises BMC Helix IT Operations Management. This will provide you with the capability to view and track metrics, events, and logs across different applications. By utilizing the data from events and logs, you can proactively identify and resolve issues before they impact your business.

Action

Reference

To monitor on-premises BMC Helix IT Operations Management
and to view metrics, events, and logs on various consoles

To troubleshoot issues

 

Where to go from here

Install BMC Helix Monitor Agent

 

 

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