System requirements


Before you deploy BMC Helix IT Operations Management (BMC Helix ITOM), use the information in this topic to make sure that your environment meets the hardware and software requirements.
You must set up your own Kubernetes cluster. Both root or non-root user can deploy BMC Helix ITOM.

Important

If you plan to configure disaster recovery, make sure that both the production site and the standby site should have the same infrastructure. 




BMC Software supports the following components:


Certified component matrix

The certified versions of NGINX Ingress Controller and Helm with the Kubernetes orchestration platform is as follows:

Kubernetes

Ingress

Helm

1.29

1.9.6

3.15

1.28

1.9.5

3.14

1.27

1.9.3

3.13

1.26

1.8.1

3.12

1.25

1.7.0

3.11

1.24

1.7.0

3.11

The certified versions of NGINX Ingress Controller and Helm with the OpenShift orchestration platform is as follows:

OpenShift

Ingress

Helm

4.14

1.9.3 and 1.9.5

3.13 and 3.14

4.13

1.8.1

3.12 

4.12

1.7.0

3.11

4.11

1.7.0

3.11


Harbor repository requirements

The HTTPS protocol is required for the Harbor registry. For information about Harbor installation, see Installation and Configuration in Harbor documentation.

Make sure that your system meets the following requirements to access images from a local Harbor repository:

For information about setting up Harbor repository, see Setting-up-a-Harbor-registry-in-a-local-network-and-synchronizing-it-with-BMC-DTR.


Controller machine requirements

The controller machine supports the following Operating systems:

Operating System

Version

Linux 

8.5 or higher

Red Hat Enterprise Linux (RHEL)

  

8 or higher

Ubuntu 

20.04.6 or higher


Browser support


Namespaces

Create a namespace to deploy BMC Helix IT Operations Management.

For more information about creating a namespace, see Creating-a-namespace-for-deploying-BMC-Helix-IT-Operations-Management.


Requirements for BMC Helix IT Operations Management applications

In addition to the requirements added so far in this document, the following items are required for BMC Helix IT Operations Management applications:


1. In this documentation, NGINX Ingress Controller refers to the Open-Source NGINX Ingress Controller maintained by Kubernetes.


Where to go from here

Next task

Back to process

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*