Downloading the deployment manager

To download the deployment manager and token

1. Log in to EPDby using your Support user ID and password.
   You might be prompted to complete the Export Compliance Form.
   If you are accessing this site for the first time, create a new EPD profile to specify the languages and platforms that you want to download. For assistance with EPD, see EPD site help.

2. Download the following installation files to the workspace directory:
   
   • BMC Helix OnPrem Container v24.1.00
   • BMC Helix Operations Management OnPrem v24.1.00 Utilities for Linux
     Or
     BMC Helix Operations Management OnPrem v24.1.00 Utilities for Windows
   • Checksum SHA256 for BMC Helix OnPrem Container v24.1.00
   • Checksum SHA256 for BMC Helix Operations Management OnPrem v24.1.00 Utilities
   • Container Access Key
     We recommend that you install the products or components from a local copy of the installation image and not from a network drive. Installing from a network drive can cause delays in completing the installation.
     
     
     

3. The BMC Helix OnPrem Container v24.1.00 file contains the deployment manager helix-on-prem-deployment-manager-<release_version>.sh.

   To change the permission of the helix-on-prem-deployment-manager-<release_version>.sh file, run the following command:

   chmod a+x helix-on-prem-deployment-manager-<release_version>.sh

4. Run the following command to make the helix-on-prem-deployment-manager-<release_version>.sh file an executable:

   ./helix-on-prem-deployment-manager-<release_version>.sh

   For example:

   ./helix-on-prem-deployment-manager-24.1.00.sh

5. Accept the license agreement when prompted.

1. Download the hotfix itom-predeploy-hotfix-24.1.00.001-6.tar.gz from EPD and save it in the workspace directory.
   
   This hotfix addresses the following issues:

   • DRJ71-10089
   • DRRE3-5316
   • DRRE3-5278
   • DRRE3-5353
     For more information about the issues, see Known-and-corrected-issues.

2. To extract the hotfix, run the following command:
   

   tar -xvf itom-predeploy-hotfix-24.1.00.001-6.tar.gz

   The updated files will replace the affected files in the workspace directory.

3. If you want to configure disaster recovery, download the BMC Helix OnPrem Disaster Recovery v24.1.00.004 hotfix.
   
   You can apply the hotfix when you configure disaster recovery. For more information, see Configuring-disaster-recovery.
   
   

Where to go from here

• Accessing-container-images
• Preparing-for-password-encryption