Upgrading


Use the information in this section to upgrade BMC Helix IT Operations Management (BMC Helix ITOM):






image-2023-10-17_12-10-50-1.png



Action

Reference

To complete the prerequisites steps for upgrade

To update the infra.config and deployment.config files by using the upgrade configuration utility

To upgrade the Nginx Ingress controller

To upgrade BMC Helix ITOM from version 23.1.02 to 23.4.00

To upgrade BMC Helix ITOM from version 23.2.02 to 23.4.00 

 If the upgrade fails for any reason, the product automatically rolls back to the previously installed version of BMC Helix IT Operations Management.


 

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