Deploying BMC Helix IT Operations Management

Before you begin

Download the deployment manager, the hotfix itom-drs-predeploy-hotfix-23.2.02.002-2, or the hotfix itom-predeploy-hotfix-23.2.02.002-6.
For more information, see Downloading-the-deployment-manager.

Perform all the steps listed in the Preparing-for-deployment topic.

To apply the hotfix

The following table lists the prerequisites to apply the hotfixes:

1. Back up the following files:
   • helix-on-prem-deployment-manager directory/deployment-manager.sh
   • commons/preinstall-checker.sh
   • helix-on-prem-deployment-manager directory/configs/infra.config
   • (Only if you are applying the hotfix itom-predeploy-hotfix-23.2.02.002-6) configs/helix-chart-version.config
2. Copy the hotfix to your workspace directory.
3. To extract the contents of the hotfix to the workspace directory, run the following command:

   • To extract the contents of the  itom-drs-predeploy-hotfix-23.2.02.002-2.tar.gz file to the workspace directory, run the following command:

     tar -xvf itom-drs-predeploy-hotfix-23.2.02.002-2.tar.gz

   • To extract the contents of the itom-predeploy-hotfix-23.2.02.002-6.tar.gz file to the workspace directory, run the following command:

     tar -xvf itom-predeploy-hotfix-23.2.02.002-6.tar.gz

     The deployment-manager.sh, preinstall-checker.sh and infra.config files are replaced.
     You can now run the deployment manager. 
     
     

To deploy BMC Helix IT Operations Management

1. Log in to the controller or bastion machine from where the Kubernetes cluster is accessible.
2. Configure the properties in the helix-on-prem-deployment-manager/configs/infra.config and helix-on-prem-deployment-manager/configs/deployment.config files.
   For more information, see Configuration-file-settings.You can also refer to the following topics for application-specific configurations:
   • Example-configuration-files-for-BMC-Helix-Operations-Management
   • Example-configuration-files-for-BMC-Helix-Intelligent-Automation
   • Example-configuration-files-for-BMC-Helix-Continuous-Optimization

3. Install the product by running the following command:

   ./deployment-manager.sh

   Important

   The passwords that you entered in the commons/certs/secrets.txt file are encrypted. The deployment manager does not pause to ask for the encryption or decryption of a password. The deployment manager generates a random password to encrypt or decrypt all passwords added to the secrets.txt file.

The deployment manager generates a new secret.config and secretkey.json files in the common/certs directory.

The secrets.txt file is deleted.
The deployment manager will now use the secret.config and secretkey.json files for deploying all products.