Upgrading


Use the information in this section to upgrade BMC Helix IT Operations Management (BMC Helix ITOM):

Action

Reference

To complete the prerequisites steps for upgrade

To upgrade BMC Helix ITOM from version 22.4 to 23.1.02 

To upgrade BMC Helix ITOM from version 22.2.01 to 23.1.02 

 If the upgrade fails for any reason, the product automatically rolls back to the previously installed version of BMC Helix IT Operations Management.

 

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