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Important This documentation space contains information about the SaaS version of BMC Helix Discovery. If you are using the on-premises version of BMC Helix Discovery, see BMC Helix Discovery 25.2 (On-Premises).

Managing licenses


 
BMC Helix Discovery provides a licensing page that enables you to:

Related topics

  • View licensing information as asset licensing or resource unit licensing.
  • See whether cloud discovery is enabled and determine the number of licensable cloud resources discovered (asset licensing).
  • Determine the number of licensable hosts (asset licensing) or resource units (resource unit licensing) that have been discovered.
  • See whether Sync for ServiceNow CMDB status is enabled.
  • See whether a Storage TKU is installed, and if so, which version.

The system queries the datastore once each day to extract data and construct graphs of license usage. Each graph provides a More Detail button which shows the queries, but will also show a breakdown of the counts on the graphs. You can also:

  • Download a signed license report.
  • Download raw license data as CSV (zip of CSV files) to process and report on license usage according to your company practices.
  • Download raw license data (zip of encrypted files) to upload it to another BMC Helix Discovery instance. The raw license data option is only suitable for uploading to another appliance. It is not usable for analysis in, for example, a spreadsheet.
  • Upload the raw license data (zip of encrypted files) so you can choose a single consolidated instance from which to perform your own licensing audit across all appliance license data.
  • Run license data analysis. You can run this before downloading licensing reports to make sure that the licensing data is completely up to date.
  • Set the current license page (resource unit or asset-based) for your BMC Helix Discovery system.

To access the licensing details

To access the licensing details, from the main menu, click the Administration icon admin_icon.png.

From the Instance section, click Licensing. The licensing page with the default view that you selected is shown. In the example below, resource unit licensing is shown. The link following the Actions menu changes the view from the current view to the other licensing type view. In this example, it is an Asset Licensing link. On an Asset licensing view, it is a Resource unit link.

The counts in the heading indicate the highest monthly average over the time shown on the graph, in this example, 13 months. When you mouse over the graph, the resource unit count for a given type, and also the raw asset count for that resource unit type.

Additionally, the elements in the chart legend enable you to show of hide the individual components. 

ResourceUnits-Basic.png

The licensing page with the detailed resource unit view is shown in the screen below:

ResourceUnits-Detail.png

The licensing page with the detailed asset view is shown in the screen below:

Asset-Detail.png

To download a signed licensing report

You can download a digitally signed licensing report showing the current licensing status of your BMC Helix Discovery instance. To do so, from the Actions menu, select Download License Report.

Click here to show an example signed license report...
-----BEGIN LICENSE REPORT-----
Resource Unit License report
==============

Report start time: 2024-04-22 13:02:48.300138+00:00
Report end time  : 2025-04-22 13:02:48.300169+00:00

Highest monthly average capacity for Resource Units: 1841 (2025-03)

Aggregating data from these directories:
/usr/tideway/var/license_data - local data of Helix Discovery (DaaS)

Installed additional content:
TKU-Storage-2025-04-1-Discovery-25.2+

Servers (Resource Units) ratio: 1:1
-----------------------------------
Average numbers per month:
    2025-03 -  943.67 -  943.67 units
    2025-04 - 1130.76 - 1130.76 units

Client Devices (Resource Units) ratio: 5:1
------------------------------------------
Average numbers per month:
    2025-03 -    1.00 -    0.20 units
    2025-04 -    1.00 -    0.20 units

Network Devices (Resource Units) ratio: 5:1
-------------------------------------------
Average numbers per month:
    2025-03 -    1.00 -    0.20 units
    2025-04 -    1.00 -    0.20 units

PaaS Resources (Resource Units) ratio: 5:1
------------------------------------------
Average numbers per month:
    2025-03 - 1028.00 -  205.60 units
    2025-04 -  374.67 -   74.93 units

Software Pods (Resource Units) ratio: 20:1
------------------------------------------
Average numbers per month:
    2025-03 - 13816.67 -  690.83 units
    2025-04 - 12248.24 -  612.41 units

Storage Ports (Resource Units) ratio: 5:1
-----------------------------------------
Average numbers per month:
    2025-03 -    2.00 -    0.40 units
    2025-04 -    2.00 -    0.40 units




-----BEGIN LICENSE REPORT SIGNATURE-----
ebY0if9Z15M0CD+QsBICsvcKxMRE6npsc31j3JPmjdUbRqAOsoNd2tGsa7F3N1ZNKnuW8ZwwN8Kj
58nJdEt5QWyV9TYXYag4d74dWH1rvLZko2vwwoPRPj4yljVouqx+EmiSiMoMzePPvMu2mAH0ifQD
pIJMDNWMfxfCgCLY06cVYYOoyt5ofl5sXff8VmYOY/MTIHFoSA6YE7+OiLfMw5y1o8OtSwhg7pv4
7rycCHW3IOIpPtc2Nr42wz8UDwmme8KZTtZtBRQwoAsqB+TYw4J+YevLaqCN13hxHTZRABZ3jpzH
ciSq+jtbVcbQqZMenef/aTIT+gWRU8RyuX6pwg==

-----END LICENSE REPORT-----

To download licensing data

To download the raw CSV-formatted text data showing the current licensing status to produce licensing reports for your company's records:

  • From the Actions menu, select Download Raw License Data as CSV.
    The licensing data is downloaded as a zipped archive of CSV-formatted text data.

To download the raw encrypted data to upload to another instance:

  • To download the raw encrypted data, from the Actions menu, select Download Raw License Data.
    The licensing data is downloaded as a zipped archive of encrypted data.


To upload raw license data to another instance

To produce a consolidated report of all licensing data from multiple instances, upload the raw license data files downloaded from other instances to a single instance from which you can download consolidated versions of the license reports and data.

To upload the raw license data files:

  1. From the Actions menu, select Upload Raw License Data.
  2. From the file browser, select the downloaded zip files, and click Upload.

To set the default license type

To set the default license type for your BMC Helix Discovery system, from the Actions menu, select set resource unit licensing as the default license type, or set asset licensing  as the default license type, depending on the license type that you are viewing.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*