Technology Knowledge Update 2014-Feb-2

BMC Atrium Discovery Technology Knowledge Update 2014-Feb-2 is a deliverable for BMC Atrium Discovery 8.3, 9.0 and 10.0 series.

TKU 2014-Feb-2 is a re-release of Technology Knowledge Update February 2014 which fixes two serious issues (QM001821093 and QM001821110 / TKU-2152) identified in the original release of TKU February 2014 (TKU 2014-Feb-1)

If you have already installed the original version of the Technology Knowledge Update for February 2014, it is strongly recommended that you install and activate this re-release and then remove the previous version from the appliance

Release Compatibility

TKU 2014-Feb-2 is released in three streams:

  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series
  • Release compatible with BMC Atrium Discovery 10.0 series

The January 2014 TKU and later includes changes to the CMDB Sync mapping

  • During data synchronization to the CMDB, FunctionalComponent nodes representing CAM Functional Components are mapped to BMC_ConcreteCollection CIs.
  • When you synchronize with the CMDB the first time, the BMC_ComputerSystem CIs mapped from HostContainer nodes are updated and their TokenIds are set.
  • When you synchronize with the CMDB the first time, all BMC_ApplicationService CIs are updated and their TokenIds are set.

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo  if you are unsure how to download from BMC EPD site

Contents

The release comprises components packaged as two entities:

  • BMC Atrium Discovery Extended Data Pack, which is a separately licensable product.
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

Installation and Upgrade

  • Atrium Discovery 8.3 series - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0 series - Installation and upgrade instructions are provided here
  • Atrium Discovery 10.0 series - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2014-02-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

IBM

Cognos Express

End-User Query, Reporting, and Analysis

Windows

Y

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001812391

IBM Cognos Business Intelligence

Support for version 10.2 added to pattern

N

QM001813443

BMC Remedy AR System

Additional file versioning method added when installed within Apache Tomcat as well as package versioning

N

QM001813509

IBM TXSeries

Support for CICS Region added to pattern

Y

QM001816185

Sybase SQL Anywhere (ASA)

Support added for version 11

N

QM001816727

MongoDB MongoDB

Publisher changed from 10gen to MongoDB

Y

QM001817791

IBM General Parallel FileSystem

Alternative path added to pattern due to looking for mmlsfs command in the wrong location

N

QM001818485

Various

Fixed issue where Oracle service_name was extracted as tns_alias

N

QM001818659

IBM WebSphere Application Server

The pattern trigger was updated with the addition of extra command line arguments

N

#TKU-1907

Oracle Internet Directory

Product version mapping table updated to better handle version 10g release 2

N

#TKU-2051

Microsoft SQL Server

Pattern now alternatively obtains instance and server name information from the DiscoveredService node if information cannot be parsed from the trigger process command-line

N

#TKU-2073

IBM InfoSphere Information Server

Pattern trigger loosened as too strict. Installation root as grouped SI key now converted to lower case on Windows platform

Y

#TKU-2080

Oracle Automatic Storage Management (ASM)

SI type now uses the full product name of 'Automatic Storage Management' rather than its abbreviation of 'ASM'

Y

#TKU-2081

IBM CommonStore

License details now reported as a separate license detail node

N

#TKU-2082

IBM Cognos TM1

Pattern now builds "IBM Cognos Analytic Admin Server" SI if it is a part of IBM Cognos Express product

N

#TKU-2088

Microsoft Lync Server

Pattern now distinguishes between Lync Front-End Server and Lync Server Access Edge

Y

#TKU-2090

Adobe Macromedia JRun

Pattern updated to obtain installation root and version for cases when triggering process has relative path on Unix

N

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2014-Feb-2

Defect No

Details

Product Page

QM001811914

Problem: InformixDS pattern could potentially issue ECA error Solution: Updated regular expression to extract server_names on the Unix platform

QM001816042

Problem: Poor error handling of 'cemutlo -n' command output Solution: Better error handling in 'cemutlo -n' command output added

QM001816641

Problem: AIX Host is sometimes removed from HACMP cluster after discovery Solution: Changed HostContainment relationship to unique relationship where type equals LPAR or HACMP respectively

QM001818755

Problem: Pattern sets erroneous "Name" attribute on HostContainer Solution: Fixed issue with SI name

#TKU-1533

Problem: Rational ASE pattern had weak trigger Solution: Trigger has been tightened

#TKU-2032

Problem: Server pattern failed to extract install root from bin64-based trigger process Solution: Regular expression updated to handle bin64-based processes

#TKU-2041

Problem: Package versioning method added unnecessary trailing zero to product version Solution: Trailing zero now removed from product version

#TKU-2058

Problem: Marketing version mapping omitted from pattern Solution: Marketing version mapping implemented

#TKU-2061

Problem: Pattern can report false version from path versioning method Solution: Path normalization implemented to correct issue

#TKU-2073

Problem: Java path in Engine Tier pattern trigger was too strict Solution: Java path in pattern trigger loosened

#TKU-2084

Problem: Pattern unable to create relationship to multiple Jrun servers running on the same host and using the same install_root for versions 8.x and 9.x Solution: Pattern updated to create relations to Jrun

#TKU-2092

Problem: Pattern may trigger on Tomcat Service Manager on Windows and incorrectly create Tomcat SI Solution: Pattern now stops if it has triggered on the Service Manager binary

#TKU-2111

Problem: Agent pattern was reporting product version to wrong level of detail Solution: Product version is now extracted to three levels

#TKU-2119

Problem: SI type does not quite match marketing name Solution: SI type brought into line with marketing name

#TKU-2120

Problem: The generated End-Of-Life (EOL) patterns sometimes had SI types omitted where the list of SI types differed between product versions. Solution: All associated SI types are now included.

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#TKU-2122

Problem: BMC ProactiveNet Analytics Server pattern can potentially issue an ECA error Solution: The issue has been resolved.

#TKU-2124

Problem: IBM Tivoli Monitoring Portal Server not linking to IBM TEMS on Unix Solution: Updated Tivoli Monitoring Server linking code

ISS04209857

Problem: Microsoft SQL Server pattern sometimes failing to obtain correct bind address which prevents extended database discovery Solution: Pattern now strips out the IPv6 zone index value in case it is retrieved as part of the IP address the SQL Server is listening on

QM001821093

Problem: Update of the BMC Performance Manager pattern released in TKU 2014-Feb-1 creates a model that breaks a cardinality constraint on certain relationships between CIs in the Atrium CMDB. This causes the CMDB sync to fail. Solution: Code fix. Model updated and problematic relationship removed. Code added to remove the relationship if present (for customers who are already on TKU 2014-Feb-1) on first scan of the hosts running BMC Performance Manager.

QM001821110/#TKU-2152

Problem: BMC Patrol Agent pattern can in certain circumstances exit with an ECA engine error. Solution: Code fix.

 

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