Technology Knowledge Update 2013-Sep-1


BMC Atrium Discovery Technology Knowledge Update 2013-Sep-1 is a deliverable for BMC Atrium Discovery 8.3 and 9.0 series.

The July 2013 TKU included a change to the CMDB Sync mapping. After installing the July TKU, when you synchronize with the CMDB first time, all BMC_Database, BMC_SoftwareServer, BMC_ApplicationSystem, and BMC_Cluster CIs are updated and their TokenIds are set.

Release Compatibility

TKU 2013-Sep-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series

Note

TKU September (TKU 2013-Sep-1) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.3.00

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises components packaged as two entities:

  • BMC Atrium Discovery Technology Knowledge Update
  • BMC Atrium Discovery Extended Data Pack, which is a separately licenseable product.
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

Installation and Upgrade

  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2013-09-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

Entuity

Entuity

Network Management Software

UNIX/Windows

Y

Y

Revitas

CARS

Financial Accounting Applications

UNIX

Y

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001790255

Software Support Details

Software Support Details for various products updated

N/A

QM001793136

SAP Business Suite

SAP Business Suite pattern was enhanced by adding support for discovery of SAP systems using IBM DB2 database

N

QM001800106

Oracle Database

Path versioning in Oracle Database Server and TNS Listener patterns significantly enhanced

N

QM001800629

Microsoft IIS

Microsoft IIS extended discovery pattern updated with parsing improvement to deal with unencoded ampersand parameter within XML configuration files it parses

N

QM001800837

IBM WebSphere Application Server\\ \\ IBM WebSphere Portal Server\\ \\ IBM DB2 Alphablox\\ \\ IBM Tivoli License Compliance Manager

The IBM WebSphere Application Server pattern (and patterns that also use the same process as their trigger) was enhanced with an alternative approach to obtaining server name, Cell name and Node name to cater for situations where trigger process arguments are truncated

N

QM001800918\\ QM001800929

EMC PowerPath

EMC PowerPath Server (UNIX) pattern updated to add support for discovery of Invista ID (EMC vplex for virtualization of storage), as well as improving the trigger condition for discovery of the product on AIX platform

N

QM001801404

Oracle Data Integrator

Oracle Data Integrator Runtime Agent pattern enhanced with an improved trigger

N

#TKU-1197

Borland Together

Borland Together SI key updated to improve the way the product is modeled

Y

#TKU-1828

Oracle VM Server for SPARC

Oracle VM Server for SPARC pattern updated to set the correct SI type based on version of the software to enable correct mapping to entries in BMC Product Catalog.

Y

#TKU-1839

Oracle Business Intelligence

Patterns in the Oracle Business Intelligence module updated with code to perform full version to product (marketing) version mapping for known versions of this product.

N

#TKU-1840

Oracle Database

The function obtaining edition information further improved to make it simpler to obtain edition information if privilege elevation is required

N

#TKU-1847

HP Performance Agent

HP Performance Agent pattern updated to set the correct SI type based on version of the software to enable correct mapping to entries in BMC Product Catalog.

N

#TKU-1849

Oracle WebCenter Content Server / Oracle WebCenter Content Document Management

Patterns in the Oracle WebCenter Content Server (formerly Oracle UCM Content Server) and Oracle WebCenter Content Document Management (formerly Oracle UCM Document Management) modules updated with code to perform full version to product (marketing) version mapping for known versions of this product as well as to set the correct SI type based on version of the software to enable correct mapping to entries in BMC Product Catalog.

Y

#TKU-1911

Common Functions

A number of functions shared by various patterns have been updated (or added) to improve searching for related SIs and also related database SIs.

N/A

#TKU-1936

Oracle Solaris Cluster

Oracle Solaris Cluster pattern updated to set the correct SI type based on version of the software to enable correct mapping to entries in BMC Product Catalog.

Y

#TKU-1952

IBM PureEdge Webform Server

Pattern updated with additional trigger condition and improvement in package versioning

N

US160365

Oracle Internet Directory

Oracle Internet Directory server pattern updated with additional active versioning approach to identify newer versions of the product as well as with improved parsing of port information and mapping of versions discovered to market version

N

US173353

BMC Remedy AR System

BMC Remedy AR Server pattern updated with improved code to create relationship to back end Oracle Database

N

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2013-Sep-1

Case No

Defect No

Details

Product Page

ISS04162758

QM001796962

Problem: Apache HTTPD-based Webservers Extended Discovery pattern fails to discover websites under certain circumstances due to either path to the configuration files not being parsed correctly, or because alias information is not parsed correctly Solution: Code fix. Pattern updated with improved parsing of configuration location and configuration file.

ISS04170322

QM001799668

Problem: Oracle Database Server pattern fails to obtain the full version of discovered instances of Oracle 7 Solution: Code fix. Version mappings for known releases of Oracle 7 updated

ISS04169178

QM001800707

Problem: A process running as part of Entuity Entuity product can incorrectly trigger IBM Tivoli Storage Manager for ERP pattern leading to it creating a Software Instance in error Solution: Pattern updated with code to check for false positives.

ISS04158948

QM001801109

Problem: Software AG webMethods Integration Server pattern can fail to obtain version information due to inability to correctly obtain the install location for the software.

Solution: Pattern code to obtain install location improved. This has also lead to an update to the SI key being created by the pattern.

ISS04162303

QM001801264

Problem: Under certain circumstances, multiple Oracle TNS Listener instances belonging to different installations are being merged into a single SI

Solution: Code fix. Oracle TNS Listener SI key has been updated to allow for the instances to be uniquely identified.

ISS04158948

QM001801291

Software AG webMethods Integration Server pattern updated to improve the trigger condition in order to prevent false positives.

ISS04181073

QM001801601

Problem: ADDM incorrectly creates an IBM Lotus Domino Document Manager SI on all Unix servers where it has identified IBM Lotus Notes Domino Server Solution: Code fix. Criteria for creation of the IBM Lotus Domino Document Manager SI revised

ISS04182526

QM001801696

Problem: Pattern performing extended Apache Tomcat discovery can exit with an ECA engine error while parsing log files containing unexpected time format. Solution: Code fix. Parsing of log files improved further

ISS04120473

QM001802340

Package versioning approach in HP Systems Insight Manager pattern updated based on customer feedback

-

#TKU-1805

Problem: Code in the IBM Tivoli Storage Manager Server pattern incorrectly parses license serial number it retrieves. Solution: Code fix. Regular expression to parse the serial number improved.

-

#TKU-1923

Problem: In certain deployment scenarios, discovered IBM Lotus Domino Server SI key is not unique enough leading to merging of multiple SIs

Solution: Code fix. Algorithm to set the SI key updated based on SME feedback

-

#TKU-1924

Problem: The format in which the version for VMware vCenter Agent is set does not follow best practice, making it inconsistent. Solution: Code fix. Format the version is set has been amended.

-

#TKU-1934

Problem: IBM Informix Dynamic Server pattern does not set the product version (marketing version) to the required level of detail Solution: Code fix.

-

#TKU-1937

Problem: Product version (marketing version) may not always be set in the Oracle Database Express pattern. Solution: Code fix.

-

#TKU-1945

Problem: Oracle VM Server Agent pattern can fail to correctly extract version information when using path versioning approach. Solution: Code fix

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*