Technology Knowledge Update 2013-Dec-1


BMC Atrium Discovery Technology Knowledge Update 2013-Dec-1 is a deliverable for BMC Atrium Discovery 8.3 and 9.0 series.

The July 2013 TKU included a change to the CMDB Sync mapping. After installing the July TKU, when you synchronize with the CMDB first time, all BMC_Database, BMC_SoftwareServer, BMC_ApplicationSystem, and BMC_Cluster CIs are updated and their TokenIds are set.

The December 2013 TKU includes a change to the CMDB Sync mapping. After installing the December TKU, when you synchronize with the CMDB first time, all BMC_ApplicationService CIs are updated and their TokenIds are set.

Release Compatibility

TKU 2013-Dec-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises components packaged as two entities:

  • BMC Atrium Discovery Technology Knowledge Update
  • BMC Atrium Discovery Extended Data Pack, which is a separately licensable product.
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

Installation and Upgrade

  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2013-12-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

HP

Partitioning (nPar / vPar)

Virtual Machine Software

UNIX

Y

Y

IBM

Cognos Business Intelligence Statistics

End-User Query, Reporting, and Analysis

UNIX/Windows

Y

Y

Oracle

Business Process Management

Process Automation Middleware

UNIX/Windows

Y

Y

Oracle

Hyperion Financial Management

Financial Performance and Strategy Management Applications

Windows

Y

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001804697 \\ \#TKU-1988

IBM DB2 RDBMS

IBM DB2 RDBMS extended database discovery pattern updated to improve the accuracy of the model it creates in environments where there are multiple aliases for each database instance. The patterns were also updated to make the creation of nodes more efficient.

N

QM001809096 \\ \#TKU-2008

Microsoft IIS

Microsoft IIS extended discovery pattern enhanced with a user controllable option to use DNS lookups when attempting to relate the applications with databases. Furthermore, the pattern has been refactored to improve its performance

N

QM001810120 \\

IBM Notes and Domino

IBM Notes and Domino patterns enhanced to support discovery of v9 of the product. The patterns also updated to set the SI type based on the version of the product.

Y

QM001810622

HP Operations Manager

HP Operations Agent pattern updated with additional package name definitions to improve success of package versioning

N

QM001810684

OS Support Details

OS Support Details for Red Hat Enterprise Linux updated

N/A

QM001811016

Oracle Database

Pattern enhanced with improved algorithm for creating relationship between linked Oracle DB instances

N

QM001812719

Microsoft SharePoint \\ Microsoft Windows SharePoint Services

Version mapping tables updated to support the latest releases / service packs (2010 SP2, 2013). Microsoft SharePoint pattern also updated to add service pack information (if applicable) in the 'name' attribute

N

\#TKU-1939

Oracle Essbase

Oracle Essbase patterns updated to allow running of 'ls' command as privileged user (if configured in UNIX/Linux platform scripts) when determining version and in some cases regular expressions to obtain version information improved.

N

\#TKU-2006

IBM Lotus Domino Designer \\ IBM Lotus Domino Document Manager \\ IBM Lotus Quickr \\ IBM Lotus Sametime \\ IBM Tivoli IntelliWatch

Patterns that create relationships with IBM Domino updated to handle the change in SI type of the SI created by IBM Domino pattern

N

\#TKU-2012

IBM WebSphere Application Server

Patterns updated to have all the additional attributes of the SI visible in the UI when the SI is created. Furthermore, the WebSphere Application Server pattern was updated to allow running of 'ls' command as privileged user (if configured in UNIX/Linux platform scripts) when determining edition

N

\#TKU-2026

Microsoft Lync Server

Microsoft Lync Server Application Server pattern trigger has been updated to add support for Microsoft Lync Server 2013

N

\-

IBM Cognos Business Intelligence

IBM Cognos Business Intelligence Server pattern has been updated to create relationship with IBM Cognos Business Intelligence Statistics SI that is now discovered by IBM Cognos Business Intelligence Statistics pattern

N

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2013-Dec-1

Case No

Defect No

Details

Product Page

ISS04190061

QM001804866

Problem: CMDB sync patterns that map some Atrium Discovery node attributes to Atrium CMDB CI sometimes does not set unique enough values for ADDM RE Identification Rules to identify these. This regularly ends up in Duplicated CIs problems for BMC_ApplicationService CIs. Solution: TokenId is now populated for BMC_ApplicationService CIs with unique enough values.

ISS04196964

QM001806429

The approach that Microsoft SQL Server extended database pattern takes to obtain database size has been improved in order to increase likelihood of successfully obtaining the version information when configured by the user to do so

ISS04209821

QM001808554

Problem: EMC Networker pattern can in certain circumstances be creating large numbers (thousands) of relationships between EMC Networker Client and EMC Networker Server SIs on different hosts. The searches performed by the pattern in order to create these relationships can cause performance issues. Updates in common function library in TKU November 2013 have improved the situation but further improvements are required. Solution: Code update. Further refinement to the algorithm to decrease the number of searches required to obtain the relevant information

ISS04218845

QM001809823

Problem: BMC AR Server pattern can erroneously identify commented-out database server details in the AR config files as the information about which database server SI it should create a relationship with Solution: Code fix. Commented-out database server information in the config files is now ignored.

ISS04191659

QM001810220

Problem: IBM DB2 RDBMS pattern fails to detect multiple instances of DB2 RDBMS running from the same location on the Windows platform and instead models them as a single instance. Solution: Code refactor. IBM DB2 RDBMS pattern code that performs discovery of the product on Windows platform considerably updated and separated out into a new pattern. SI key of the IBM RDBMS DB2 pattern for discovery on both UNIX/Linux and Windows platforms also updated as part of the refactor process

ISS04214310

QM001810225

Problem: Oracle Coherence SI may include version information in the 'name' attribute but not in the 'version' and 'product_version' attributes Solution: Code fix. Changes have also necessitated updating the SI key generated by the pattern.

ISS04209905

QM001810860

Problem: Oracle Internet Directory pattern exits with an ECA error if the product is discovered on a host that has been accessed via SNMP only Solution: Code fix.

ISS04230625

QM001812346

Problem: IBM General Parallel FileSystem pattern fails to obtain version information using the active command approach Solution: Code fix.

\-

\#TKU-1998

Problem: IBM Lotus Expeditor Server pattern fails to create a relationship to Oracle Database Server SI following recent changes to the Oracle Database Server pattern Solution: Code fix.

\-

\#TKU-2000 \\ \#TKU-2001

Oracle VM VirtualBox patterns have had redundant code (used in Atrium Discovery 8.2) removed and an incorrect search definition in ConsolidateFromSI pattern fixed.

\-

\#TKU-2013

Problem: IBM InfoSphere DataStage pattern will not create 'version' and 'product_version' attributes in certain cases. Solution: Code fix. The pattern will now always create these attributes (even if they may be set to an empty string) as per convention

\-

\#TKU-2019

Problem: Code in Revitas CARS pattern that searches for installed software components is case sensitive which prevents certain software components to be detected Solution: Code fix.

\-

\#TKU-2021

Problem: Oracle Audit Vault and Database Firewall uses Oracle RDBMS version mapping table to convert full version information into product (marketing) version. This is incorrect as the mapping of versions for this product is not the same. Solution: Code fix.

\-

\#TKU-2027

Problem: Microsoft Lync Server Front-End pattern will create a relationship to appropriate Microsoft SQL Server SI only if the edition of Microsoft Lync Server Front-End SI is set to 'Standard' Solution: Code fix. Restriction on particular edition removed.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*