Technology Knowledge Update 2012-Sep-1


BMC Atrium Discovery Technology Knowledge Update 2012-Sep-1 is a deliverable for BMC Atrium Discovery 8.2, 8.3 and later series.

Release Compatibility

TKU 2012-Sep-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.2 series
  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series

Note

TKU September (TKU 2012-Sep-1) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.2.0

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Extended Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Middleware discovery - Patterns that obtain detailed information about certain J2EE Application Servers and Web servers
    • Network Device Integration Module with associated Network Device definition files (compatible with Atrium Discovery 8.2.01 and above) and Printer definition files (compatible with Atrium Discovery 8.3 and above)
    • System - Patterns that detect configuration issues and populate Discovery Conditions as well as patterns used by the CMDB sync system
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

Installation and Upgrade

  • Atrium Discovery 8.2.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.2.01 and later - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0.00 - This version ships with TKU September 2012

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2012-09-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

BMC

Network Automation

Network Management Software

UNIX/Windows

Y

Y

TIBCO

ActiveMatrix BusinessWorks

Enterprise Service Bus and Connectivity Middleware

UNIX/Windows

Y

Y

TIBCO

Administrator

Performance Management Software

UNIX/Windows

Y

Y

TIBCO

BusinessConnect

Business-to-Business Middleware

UNIX/Windows

Y

Y

TIBCO

Runtime Agent

Performance Management Software

UNIX/Windows

Y

Y

In this release we have expanded website discovery for Apache and Microsoft IIS Web Servers and have now created separate extended discovery pattern modules (part of the 'Middleware discovery' package) to contain this functionality.

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001721280

Oracle Database

Oracle Database pattern has been enhanced to discover if Oracle Database Server SIs are linked via a configured database link, and model this relationship (as Client-Server)

N

QM001760171

Microsoft IIS

Microsoft IIS extended discovery has now been moved to the Extended Middleware Discovery bundle and App pool discovery (modeled as Detail nodes) has been added. IIS App pools are modeled as Detail nodes but turned off by default via an user configurable option.

N/A

QM001761381

Apache HTTPD-based Webservers

Apache Web server extended discovery has now been moved to the Extended Middleware Discovery bundle and pattern enhanced further to support parsing of configuration files that include other configuration files (to a limited but user-defined depth) in order to improve discovering website information

N

Apache HTTPD-based Webservers
Atrium Discovery 8.3 and later only

QM001762078

Apache HTTPD-based Webservers

Apache Web server pattern has been enhanced through addition of a user configurable option to specify possible locations of the main config file

N

QM001763279

Microsoft Dynamics CRM

Microsoft Dynamics CRM pattern module has been updated to reflect the update in the model where Microsoft Dynamics CRM product is no longer modeled as a BAI but as a second order SI

Y

QM001763709

Microsoft ISA Server / Microsoft Forefront Threat Management Gateway

Microsoft ISA Server and Microsoft Forefront Threat Management Gateway pattern module has been updated to reflect the update in the model where the product is no longer modeled as a BAI but as a second order SI

Y

QM001765264

Microsoft IIS

Microsoft IIS extended discovery has now been moved to the Extended Middleware Discovery bundle and the pattern updated at the same time with user configuration options to control the level of detail modeled. Modeling of IIS Website and IIS Web Application Software Component nodes is on by default, while creation of Detail nodes for IIS Virtual Directories is off by default.
Creation of Detail nodes to represent IIS Website and IIS Web Application is deprecated but still available via user configurable options
IIS Web Application 'name' attribute formatting has been changed to contain more meaningful (even if it is longer) name which uses the virtual path and website name

N/A

QM001765400

Microsoft SharePoint / Microsoft Windows SharePoint Services

Patterns updated with new version mappings to account for v2013 (preview)

N

Microsoft SQL Server

Microsoft SQL Server extended discovery pattern has been updated to remove the logging messages from the sections where they do not contribute to clarifying the behaviour of the pattern

N

#16025

IBM Rational Jazz Server

IBM Rational Jazz Server pattern has been updated to improve the efficiency of false positive checking

N

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2012-Sep-1

Case No

Defect No

Details

Product Page

ISS03991797

QM001762829

Problem: Solaris Zone discovery does not handle exclusive zones configuration (where virtual machines in the zones have their own network interfaces defined) when modeling Solaris Zone environments

Solution: Patterns in Solaris Zone module updated (in conjunction with updates to Atrium Discovery Service) to handle this scenario. Requires Atrium Discovery upgrade to a version after 8.3 SP2

ISS0399165

QM001764584

Problem: Database queries required to obtain detailed information about a SAP system are not being executed as the pattern is not finding the required information in the configuration files it is parsing Solution: Patterns in the SAP Business Suite module have been updated to not only parse the instance specific configuration files but also the default configuration (profile) file if the database information is not obtained from the instance specific configuration file

ISS04000063

QM001764863

Problem: A regular expression used in the SAP Application Server pattern may in certain cases fail to obtain the data to confirm presence of SAP Application Server leading to failure to model the SAP system Solution: Pattern updated with a fixed regular expression as well as adding an additional trigger process in the trigger condition to account for older releases of the SAP Application Server on the Windows platform

ISS04008645

QM001765441

Problem: Fox Technologies BoKS (Keon) pattern may obtain version information from a package but the algorithm does not ensure that the highest version found is used Solution: Code fix. Pattern updated with algorithm to ensure that the highest package version obtained is used

ISS03986245

QM001765527

Problem: TIBCO EMS pattern will fail to obtain information about queues, topics and users (all modeled as Detail nodes) if the configuration file contains comments Solution: Code fix. Parsing of config files improved to take into account comments and empty lines

ISS04014284

QM001766650

Problem: BMC Batch Impact Manager pattern fails to obtain version information when using file versioning approach Solution: Code fix. Regular expressions and algorithm used in the file versioning approach improved.

-

#15857

BMC CONTROL-M/WebAccess pattern has been updated to remove a relationship between the BMC CONTROL-M/WebAccess and IIS SI as the pattern cannot confirm conclusively the relationship

-

#15869

SAP BusinessObjects InfoView pattern trigger has been made more specific to improve performance

-

DE74200

WebLogic Application Server pattern has had the approach to locate config.xml file (required for extended discovery) improved

-

#16376

Problem: Symantec.BackupExec can exit with and ECAError when scanning a Windows host if only a single Media Server is found Solution: Code fix.

 

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