Technology Knowledge Update 2012-Oct-2

BMC Atrium Discovery Technology Knowledge Update 2012-Oct-2 is a deliverable for BMC Atrium Discovery 8.2, 8.3 and 9.0 series.

TKU 2012-Oct-2 is a re-release of Technology Knowledge Update October 2012 which fixes two serious issues (QM001770858 and QM001772306) identified in the original release of TKU October 2012 (TKU 2012-Oct-1)

If you have already installed the original version of the Technology Knowledge Update for October 2012, it is strongly recommended that you install and activate this re-release and then remove the previous version from the appliance

Release Compatibility

TKU 2012-Oct-2 is released in three streams:

  • Release compatible with BMC Atrium Discovery 8.2 series
  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series

Note

TKU October (TKU 2012-Oct-2) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.2.0

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Extended Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Middleware discovery - Patterns that obtain detailed information about certain J2EE Application Servers and Web servers
    • Network Device Integration Module with associated Network Device definition files (compatible with Atrium Discovery 8.2.01 and above) and Printer definition files (compatible with Atrium Discovery 8.3 and above)
    • System - Patterns that detect configuration issues and populate Discovery Conditions as well as patterns used by the CMDB sync system
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the October In The Spotlight Page

Installation and Upgrade

  • Atrium Discovery 8.2.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.2.01 and later - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2012-10-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

Adobe Systems

CQ

Content Management

UNIX/Windows

Y

Y

Apache Foundation

CXF

Software Construction Components

UNIX/Windows

Y

Y

IBM

Red Brick Warehouse

Relational Database Management Systems

UNIX/Windows

Y

Y

SunGard AS

CMS LDRPS

Data Protection and Recovery Software

Windows

Y

Y

TIBCO

BusinessEvent Engine

Event Management Tools

UNIX/Windows

Y

Y

TIBCO

BusinessEvents Rules Management Server

Event Management Tools

UNIX/Windows

Y

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001763280

Symantec Deployment Solution

Symantec Deployment Solution pattern module has been updated to reflect the update in the model where Symantec Deployment Solution product is no longer modeled as a BAI but as a second order SI

Y

QM001763613

SAP Business Suite

SAP Application Server pattern has been enhanced to obtain SAP kernel and patch information and store this on the SI

N

QM001765593

Oracle (Sun) Solaris Zones

Patterns have been updated to support discovery of Solaris 8 / 9 virtual machines within Zones running on a Solaris 10/11 host

N

QM001767398

SAP Business Suite

SAP Java Server Process pattern updated with an additional trigger process to enable discovery of new versions of the product

N

QM001767535

Oracle WebLogic Server / IBM WebSphere Application Server

Extended J2EE Discovery patterns for Oracle WebLogic Server and IBM WebSphere Application Server were enhanced to support parsing of Oracle JDBC resources when the URI is in the 'TNS names' format

N

QM001767948\\ QM001767973

Oracle WebLogic Server

Patterns updated with an additional approach to obtaining the BEA_HOME which is required for recovery of configuration information

N

QM001768157

BMC Network Automation

BMC Network Automation module has been enhanced to support discovery of the product on UNIX/Linux platform

N

QM001768312

Microsoft IIS

Microsoft IIS extended discovery pattern performance has been significantly improved when discovering IIS installations with large number of web sites

N

QM001768342

BMC Remedy AR System

BMC Remedy AR Server pattern was enhanced with an improved regular expression to parse the related database server name

N

QM001768558

Oracle WebLogic Server

Oracle WebLogic Server patterns updated with a modification to one of the approaches to obtain the config.xml file (required for file based extended J2EE discovery)

N

QM001768721

Oracle WebLogic Server

Oracle WebLogic Server patterns enhanced with another user configurable approach to determine the domain information

N

QM001768751

Apache HTTPD-based Webservers

The pattern has been updated to be less strict on the configuration file names in order to deal with installations where these files have been renamed, thus allowing for extended discovery to still take place

N

QM001768838

Citrix XenApp

Citrix XenApp pattern was added as an enhancement to the Citrix Presentation Server to correctly identify and name later versions of this product

N

QM001768987

BMC Remedy AR System

BMC Remedy AR System pattern has been updated to model applications running within the system (e.g. ITSM) as SoftwareComponent nodes instead of Detail nodes to assist in Collaborative Application Mapping

N

QM001769005

Adobe ColdFusion

Adobe ColdFusion pattern has been updated with additional package regexes based on customer feedback

N

QM001770067

Microsoft Project Server

Microsoft Project Server pattern module has been updated to reflect the update in the model where Microsoft Project Server product is no longer modeled as a BAI but as a second order SI

N

#16300

Symantec Endpoint Protection

Pattern module updated to update the SI type based on the version of the software (either Symantec AntiVirus or Symantec Endpoint Protection), as well as adding an additional pattern for Symantec Endpoint Protection Manager component

Y

#16326

TIBCO Hawk

TIBCO Hawk Agent pattern was enhanced with additional versioning method and a method to obtain domain information

N

#16347

Multiple product patterns

Patterns that were previously creating BAI nodes for the product have the product no longer modeled as a BAI but as a second order SI as that data model is more appropriate

Y

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2012-Oct-2

Case No

Defect No

Details

Product Page

ISS04000165

QM001764121

Problem: Extended database Discovery of Microsoft SQL 2000 Server is not triggering due to the system not detecting the IP address the server is listening on - the server is in a cluster configuration Solution: Pattern update implemented improving discovery of Microsoft SQL Server 2000 in general as well as when in cluster configuration

ISS03910905

QM001767427

Problem: Micosoft Lync Front-End Server over-identified when scanning hosts with Microsoft Lync installed Solution: Microsoft Lync Front-End pattern updated with an improved method to identify this component of the product

ISS04015174

QM001767429

Problem: Oracle WebLogic Server Extended J2EE discovery pattern can under certain relatively rare circumstances exit with an ECA engine error Solution: Code fix

ISS04019709

QM001768058

Problem: SAP Application Server pattern fails to obtain the version information as the installation root is not extracted for the newer versions of the product Solution: Methods to obtain installation root have been updated as well as versioning on UNIX platforms optimized

ISS04023972

QM001768285

Problem: Apache HTTPD pattern may merge instances into a single SI if configuration file names used are as default but with additional extensions (e.g. httpd.conf.a, httpd.conf.b) Solution: Code fix - any configuration file name is now supported

ISS04019566

QM001768511

Problem: Microsoft SQL Server extended database discovery pattern fails to obtain the database list via JDBC connection and SQL query (primary method) if the SQL Server is configured to case sensitive collation Solution: Pattern updated with an SQL query that works against both case sensitive and case insensitive collation settings

ISS04027874

QM001769173

Problem: TIBCO Runtime Agent pattern can exit with an ECA Engine error in certain circumstances Solution: Code fix

ISS04037296\\ ISS04039450\\ ISS04039644\\ ISS04038443\\ ISS04040251\\ ISS04040779\\ ISS04041049\\ ISS04042913\\ ISS04043325\\ ISS04043177\\ ISS04043924\\ ISS04040526\\ ISS04045363

QM001770858

Problem: Apache Web Server pattern will exit with and ECA engine error "Empty keys are not permitted" in cases where the pattern cannot create a unique instance based SI but is creating a grouped key SI Solution: Code fix

ISS04040526\\ ISS04042822\\ ISS04042274\\ ISS04044592\\ ISS94944316\\ ISS04042913\\ ISS04034428\\ ISS04043177\\ ISS04045363\\ ISS04041396\\ ISS04045841\\ ISS04045146\\ ISS04045950

QM001772306

Problem: Change in Microsoft Project Server pattern module introduces recursive calling of the same pattern within the pattern module which results in the Atrium Discovery Reasoning service using up all the resources of the system Solution: Code fix - SI type for the 2nd order SI changed

ISS04063424\\ ISS04048871\\ ISS04046702\\ ISS04043819

QM001772863

CMDB Sync mapping patterns that map attributes of Atrium Discovery nodes to Atrium CMDB CIs updated to comply with the CTI (Category, Type, Item) definitions of "Mapping Your Data to BMC Atrium CMDB 8.0.00" document. See Default CDM Mapping ADDM 8.3 and Default CDM Mapping ADDM 9.0 for a detailed description of the mappings.

ADDM System patterns

(ADDM 8.3 and ADDM 9.0)

-

#16181

Microsoft Visual Studio Team Explorer is no longer modelled as an SI since it is a transient GUI application

-

#16476

Problem: Code in Microsoft IIS Web Server pattern that utilises user configured option to get the host system root can in certain cases be unreachable Solution: Code fix

-

#16499

Problem: SAP Application Server pattern will under certain circumstances build an SI without creating a relationship to the host Solution: Code fix

-

#16499

Problem: SAP Application Server pattern will under certain circumstances build an SI without creating a relationship to the host Solution: Code fix

 

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