Technology Knowledge Update 2012-Apr-1


BMC Atrium Discovery Technology Knowledge Update 2012-Apr-1 is a deliverable for BMC Atrium Discovery 8.2 and 8.3 series.

Release Compatibility

TKU 2012-Apr-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.2 series
  • Release compatible with BMC Atrium Discovery 8.3 series

Note

TKU April (TKU 2012-Apr-1) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.2.0

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery - Patterns that obtain detailed information about certain application servers
    • Network Device Integration Module with associated Network Device definition files (compatible with Atrium Discovery 8.2.01 and above) and Printer definition files (compatible with Atrium Discovery 8.3 and above)
    • System - Patterns that detect configuration issues and populate Discovery Conditions as well as patterns used by the CMDB sync system
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the April In The Spotlight Page

Installation and Upgrade

  • Atrium Discovery 8.2.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.2.01 and later - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2012-04-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

IBM

Content Analytics

Data Integration and Access Software

UNIX, Windows

Y

Y

IBM

ILog Elixir Enterprise

Business Rules Management Systems

UNIX, Windows

Y

Y

Microsoft

Lync

Instant Communications Applications

Windows

Y

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001695355\\ QM001742501

Oracle Database Server

Oracle Database Server pattern and TNS Listener pattern code updated significantly to determine correctly the IP address and port the Oracle DB Server instance is listening on. Handling of Oracle DB Servers running on multi-homed hosts but listening on a specific IP address only has been included

N

QM001737396

BMC Remedy AR System

BMC Remedy AR System Mid-Tier pattern has been updated to support discovery of Mid-Tier running on WebLogic Application Servers. The trigger conditions have been tightened to prevent the pattern triggering in cases where Mid-Tier is not likely to be running. The longest component of the SI key in AR Server, Mid-Tier and Flashboards patterns now has an MD5 hash applied to it to prevent the SI key becoming longer than 255 characters

Y

QM001739606

SAP BusinessObjects Web Intelligence

BusinessObjects Web Intelligence pattern module has been enhanced with additional patterns to identify and version BusinessObjects Web Intelligence Job Server and BusinessObjects Web Intelligence Report Server

N

QM001740281

SAP TREX

SAP TREX components pattern has been enhanced through addition of active versioning method

N

QM001742939

Oracle Database Server

Oracle Database Server pattern updated to obtain the patch level on Windows platform. Method to obtain this on UNIX platform without requiring 'oracle' user credentials not yet discovered.

N

QM001743833

Citrix Presentation Server (Citrix XenApp)

Citrix Licensing Server within the Citrix Presentation Server module has been enhanced by adding a registry versioning method

N

QM001744150

HP Data Protector

HP Data Protector patterns were updated - the package versioning code was amalgamated and rationalised into a single function. A redundant attribute, revision, on each generated Software Instance has been removed. UNIX support has been added for the Client Backup Service.

N

QM001746858

Solaris Zone Container

Solaris Zone Container pattern updated to add versioning

N

QM001744721

Progress OpenEdge RDBMS

Pattern updated to improve versioning and the model created. Furthermore, identification and versioning of the product on Windows platform was added

Y

QM001749118

OS Support Details

Support lifecycle information added for IBM Power VIO Server

N/A

#15525

Adobe LiveCycle

Pattern updated to use common function code when creating relationship between the Adobe LiveCycle SI and related database server

N

#15828

Flexera FLEXnet Publisher

Publisher name for Flexera FLEXnet Publisher changed from Acresso to Flexera in both pattern metadata and the SI type

N

#15877

HP OpenView Performance Insight

The Performance Insight HTTP Server pattern was enhanced with an additional versioning method

N

#15898

Flowerfire Sawmill

Pattern updated to use common function code when creating relationship between the Flowerfire Sawmill SI and related database server

N

-

Oracle (BEA) WebLogic Application Server

Patterns in the module enhanced to improve management of install_root and config_file management

N

-

Multiple pattern modules

Patterns that obtain information from Oracle Database Server via JDBC have had the code that manages these connections updated to match the changes to the Oracle Database Server pattern resulting from implementing QM001695355 and QM001742501

N

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2012-Apr-1

Case No

Defect No

Details

Product Page

ISS03910324

QM001740517

Problem: Version of HP OpenView Performance Manager obtained using the file versioning method may be incorrect Solution: File versioning method in the pattern improved

ISS03915270// ISS03921674

QM001746878

Problem: Red Hat KVM pattern may not trigger even though KVM is installed and active Solution: Trigger condition in the pattern updated to increase the chance of identification of the product

ISS03922750

QM001747380

Problem: The extended Apache Tomcat pattern can exit with an ECA engine error when it encounters an unexpected time format in the log files it parses and tries to then convert this to a time type variable in Atrium Discovery Solution: Pattern updated further with code to handle the variations in the time format in the log file

ISS03937024

QM001749334

Problem: SQL query used to obtain the license information in BMC Remedy AR System pattern module is attempting to obtain data from an incorrect column in the database causing the query to fail Solution: SQL query used to obtain the license information in BMC Remedy AR System pattern module updated

-

#15315

Problem: The search for related SoftwareInstance nodes in the OperationsAgents pattern is very inefficient Solution: Pattern updated to use common functions which implement the search in a more efficient manner

-

#15537

Problem: The method IBM Lotus Quickr WebSphere Portal pattern creates a relationship between the SI it creates and the IBM WebSphere Application Server SI is not reliable Solution: Pattern significantly updated to improve the model created

-

#15835 \\#15940

Problem: TKU March 2012 activation can take a long time and use a lot of memory due to the complexity of the code (and the way this complex code is compiled by ADDM) in WebLogic Application Server core and extended discovery patterns Solution: WebLogic Application Server core and extended discovery patterns restructured to no longer impact TKU activation speed and memory requirements

-

#15851

Problem: EOL data for certain released of Red Hat Enterprise Linux is no longer correct Solution: Support Lifecycle data (EOL dates) for Red Hat Enterprise Linux reviewed and updated

-

#15871

Problem: Microsoft LDS pattern sets the version and product_version SI attributes to OS version but also includes the word 'Server' which is incorrect Solution: Pattern updated to include just the version in the version and product_version SI attributes, and support added for version 2008 R2

-

#15890

Problem: A command executed in OpenVZ Containers Virtualization which requires elevated privileges incorrectly includes a call to 'sudo' command instead of relying on the privilege escalation to be performed through the configuration of the relevant Atrium Discovery platform scripts Solution: Pattern updated with a correct command execution syntax

ISS03916697

#15945

Problem: Host node 'os_class' attribute for VMware ESX/ESXi was changed in Atrium Discovery 8.3 from 'UNIX' to 'Other' as it is a Hypervisor. This can impact patterns that trigger on instances of ESX Server (when discovered via ssh) and use the 'os_class' attribute to run specific parts of the code (typically related to versioning)

Solution: Reviewed an initial set of patterns and updated if required

-

#15948

Problem: IBM OmniFind Enterprise Edition pattern may create an SI on hosts that are running IBM Content Analytics as the same trigger condition is used for the initial identification of the two products Solution: Pattern updated with code to confirm that IBM OmniFind Enterprise Edition is present on the host

-

#15960

Problem: IBM Rational RequisitePro pattern may trigger on a non-Windows platform and attempt to execute a command which is valid only on a Windows platform. Furthermore, it can also trigger on SIs created after scanning a Mainframe and then will exit with an ECA Engine error. Solution: Pattern updated to ensure that it only runs on Windows platform

-

#15981

Problem: product_version attribute of the BMC Atrium CMDB Software Instance should store the value in the format x.y.z instead of x.y format Solution: Pattern updated to store more detail in the product_version attribute

 

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