Technology Knowledge Update 2011-Nov-1


BMC Atrium Discovery Technology Knowledge Update 2011-Nov-1 is a deliverable for BMC Atrium Discovery 8.2 and 8.3 series.

Release Compatibility

TKU 2011-Nov-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.2 series
  • Release compatible with BMC Atrium Discovery 8.3 series

Note

TKU November (TKU 2011-Nov-1) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.2.0

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery - Patterns that obtain detailed information about certain application servers
    • Network Device Integration Module with associated Network Device definition files (compatible with Atrium Discovery 8.2.01 and above)
    • System - Patterns that detect configuration issues and populate Discovery Conditions as well as patterns used by the CMDB sync system
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the November In The Spotlight Page

Installation and Upgrade

  • Atrium Discovery 8.2.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.2.01 and later - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2011-11-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

IBM

License Metric Tool

Data Integration and Access Software

UNIX, Windows

Y

Y

IBM

Rational RequisitePro

Content Management

Windows

Y

Y

Oracle

Management Packs

Relational Database Management Systems

UNIX, Windows

N

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001695580

Oracle E-Business Suite

Oracle E-Business Suite pattern module has been enhanced with a new pattern module to identify and create a model for Oracle E-Business Suite v11

N

QM001721162

Symantec VERITAS Cluster Server

Pattern has been updated with an alternative method to obtain the cluster name and list of hosts in the cluster based on customer feedback

N

QM001722359

CA AutoSys Workload Automation

AutoSysRemoteAgent pattern was considerably enhanced based on customer feedback. New versioning methods were introduced as well as improving how the Software Instance is modeled.

Y

QM001724928

Oracle E-Business Suite

The pattern was updated with an improved method of obtaining the configuration file which is used now also for file based product versioning

N

#15342

Microsoft Commerce Server

Ordering of versioning methods updated in the pattern from higher accuracy to lesser

N

-

Apache Derby RDBMS

Apache Derby pattern now supports identification of Cloudscape distribution of the product. Furthermore, certain embedded instances no longer lead to creation of Software Instances

N

-

IBM WebSphere Application Server

Pattern that performs extended J2EE discovery has been enhanced to support discovery of clustered deployed resources

N

-

Microsoft SQL Server

Extended database discovery patterns have been updated further to also include discovery of database names when querying SQL Server 2005 and 2008

N

-

Oracle E-Business Suite

Oracle E-Business Suite pattern where SQL queries are implemented to obtain installed application list has been updated with support for querying Oracle Database Servers via credentials using the service name and not only SID

N

-

Red Hat JBoss Application Server

Extended J2EE discovery of JBoss Application Server has been implemented (ADDM 8.3 only)

N

Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2011-Nov-1

Case No

Defect No

Details

Product Page

ISS03837257

QM001723934

Problem: SQL Query used by the extended Microsoft SQL Server DB pattern to obtain list of managed databases does not function correctly on SQL Server 2000 Solution: Pattern extended with an additional SQL query which is used when the version of Microsoft SQL Server is 2000

ISS03851856

QM001724771

Problem: Active version method used for obtaining the version of Oracle Database Server obtains an incorrect version for v7 of Oracle RDBMS Solution: Code fix. Pattern updated with code to determine if the version obtained using active approach is likely to be correct and also to map the version obtained on Oracle 7 installations to that version of the product.

ISS03855556

QM001725255

Problem: Microsoft SQL Server pattern can terminate with an ECA Engine error when identifying SQL Server installations configured to listen on multiple ports Solution: Code fix. Pattern updated with more robust code to parse port information. If a list of ports is obtained, the first port number is stored in the Microsoft SQL Server SI 'port' attribute, and all port numbers are stored as a list in 'port_list' SI attribute

ISS03859018

QM001725487

Problem: The length of the Software Instance key created by the EventQueueMonitor, Automation and MonitoringDaemons patterns in the HP OpenView ServiceCenter pattern module can exceed 256 characters leading to failure to sync these SIs to the Atrium CMDB Solution: Patterns updated with code to apply the MD5 hash to the longest component of the SI key in order to shorten the overall length to below 256 characters

ISS03862326

QM001726286

Problem: One of the Software Instance attributes in the BackupExecServer pattern in the Symantec Backup Exec pattern module is not displayed in the Atrium Discovery UI even if the data was obtained Solution: Code fix. Pattern will now display the data in this attribute when the user drills down to the Software Instance details in the Atrium Discovery UI

ISS03863776

QM001726978

Problem: BMC ProactiveNet Analytics Agent pattern will in certain cases fail to identify this product on a scanned host Solution: Code fix. Pattern updated with an improved process trigger for both UNIX and Windows platforms

ISS03858960

QM001726981

Problem: The package versioning method used to obtain the version of Microsoft Windows SharePoint Services can incorrectly use the version obtained from SharePoint Administration Toolkit as the version of the SharePoint Services product Solution: Code fix. Microsoft SharePoint Administration Toolkit package is filtered out for product versioning purposes by the pattern

ISS03861006

QM001725910

Problem: Symantec Deployment Solution PXE Server pattern can incorrectly identify an instance of HP Device Manager Solution: Pattern updated with code to positively confirm that Symantec Altiris Deployment Solution is running

ISS03865148

QM001727628

Problem: Quest Toad pattern can terminate with an ECA Engine error in cases where installation directory was not obtained due to logging messages attempting to output this data Solution: Code fix. Logging messages reorganized.

-

#14963

Problem: LicenseServerManager_lmgrd pattern in Acresso FLEXnet Publisher pattern module can produce 'Script Failure' errors within the Discovery Access results due to incorrect handling of result of a discovery.fileGet() call Solution: Code fix.

-

#15300

Problem: Symantec Enterprise Security Manager pattern is using an incorrect trigger process which can lead to over identification of the product Solution: Pattern updated - different trigger process used as per feedback from customer

-

#15306

Problem: Search query performed in DSAuditor_Client pattern (Embarcadero DSAuditor pattern module) is very inefficient and could potentially impact system performance Solution: Pattern updated with more efficient search queries

-

#15312

Problem: Search query performed in VMSAgent pattern (Oracle VM pattern module) is very inefficient and could potentially impact system performance Solution: Pattern updated with more efficient search queries

-

#15313

Problem: Search query performed in PerformanceManager pattern (HP OpenView Performance Manager pattern module) is very inefficient and could potentially impact system performance Solution: Pattern updated with more efficient search queries

-

#15389

Problem: BlackBerry Enterprise Server pattern sets the 'product_version' SI attribute to the x.y format whereas the format should be x.y.z in order to allow the version to be mapped to end of support information Solution: Pattern updated to set the 'product_version' attribute in x.y.z format

-

#113750

Problem: IBM DB2 Server pattern can over report the number of features installed Solution: Pattern code logic fixed to report only on features that the pattern could positively identify licenses for

 

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