Technology Knowledge Update 2011-Dec-1


BMC Atrium Discovery Technology Knowledge Update 2011-Dec-1 is a deliverable for BMC Atrium Discovery 8.2 and 8.3 series.

Important

Customers using Atrium Discovery 8.2.00 and 8.2.01 will encounter an issue with activating the December Technology Knowledge Update due to a defect (#14425) in Atrium Discovery that is addressed in Atrium Discovery 8.2.02 and later. We recommend to all 8.2.00 and 8.2.01 customers to upgrade to Atrium Discovery 8.2.02 or later, however if they cannot do so immediately but wish to upgrade the Technology Knowledge Update they are using, they can upgrade to TKU January 2012 which incorporates a workaround (in affected pattern modules) for this defect

Release Compatibility

TKU 2011-Dec-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.2 series
  • Release compatible with BMC Atrium Discovery 8.3 series

Note

TKU December (TKU 2011-Dec-1) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.2.0

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery - Patterns that obtain detailed information about certain application servers
    • Network Device Integration Module with associated Network Device definition files (compatible with Atrium Discovery 8.2.01 and above) and Printer definition files (compatible with Atrium Discovery 8.3 and above)
    • System - Patterns that detect configuration issues and populate Discovery Conditions as well as patterns used by the CMDB sync system
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the December In The Spotlight Page

Installation and Upgrade

  • Atrium Discovery 8.2.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.2.01 and later - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2011-12-1.xls

In this Release

New Pattern Modules

Vendor

Product

Category

Platforms

Instances

Versioning

Product Page

IBM

Cognos Business Viewpoint

Enterprise Resource Management Applications

UNIX, Windows

Y

Y

IBM

Rational Method Composer

Data Integration and Access Software

UNIX, Windows

Y

Y

IBM

Tivoli Intelligent Orchestrator

Enterprise Resource Management Applications

UNIX, Windows

Y

Y

IBM

WebSphere ILOG JRules BRMS

Integrated Collaborative Environments

UNIX, Windows

Y

Y

IBM

WebSphere ILOG Rules for .NET BRMS

Integrated Collaborative Environments

UNIX, Windows

Y

Y

Enhanced Pattern Modules

RFE ref.

Product

Enhancement

SI Key Change

Product Page

QM001670311

SAP BusinessObjects Enterprise

CentralManagementServer and ReportApplicationServer patterns enhanced with addition of path and file versioning methods for UNIX platform. In addition to this, Windows versioning updated with re-ordering of versioning methods, addition of WMI Query versioning and inclusion of additional Windows package. Designer pattern updated with an improved versioning algorithm

N

QM001717872

Microsoft Internet Information Services

IISWebserver and IISWebserver_7 patterns have been updated to model the Web sites and Web Applications managed by the IIS Web Server instance as SoftwareComponent node which will enable these entities to be synced to the Atrium CMDB with out of the box CMDB sync mapping patterns. SoftwareComponent creation is enabled by default but can be disabled via the pattern configuration UI. The original code that creates Detail nodes is also still present in the pattern.

N

QM001720451

N/A

Review and update (based on customer feedback) of numerous Software Product life cycle patterns for products from BMC, HP, IBM, Microsoft, Oracle

N/A

QM001725411

BMC Impact Manager

The pattern has been enhanced to if it can determine presence of Impact Manager Database Gateway, create a Detail node and attach it to the BMC Impact Manager SI. An active versioning method has also been added to the pattern

N

QM001728335

Citrix Presentation Server

Pattern has had an additional registry query added to improve the likelihood of obtaining the Citrix Farm name (required for modeling the cluster the Citrix instance belongs to)

N

QM001728483

BMC CONTROL-M/Enterprise Manager

Server pattern was updated with a new method to obtain the information about related Database Server for v7.0 and later of the product

N

#15330

Multiple pattern modules

Patterns that were creating client-server relationship to Microsoft SQL Server by using 'dbs_list' SI attribute of the Microsoft SQL Server SI have been updated to use instead DatabaseDetail nodes that are now created by the Microsoft SQL Server extended discovery pattern and attached to the Microsoft SQl Server SI node. the use of 'dbs' and 'dbs_list' attributes is now deprecated and code to create these SI attributes will be removed in a future TKU.

N

#15374

HP OpenView Performance Manager (OVPM)

Pattern trigger condition on Windows platform has been improved

N

#15516

PostgreSQL RDBMS

Pattern enhanced with code to obtain port and version information from configuration file if it has not been obtained using the exiting methods

N

-

IBM License Metric Tool

Agent pattern updated with code to determine and model client-server relationship between the Agent SI and the License Metric Server SI

N

-

IBM WebSphere Application Server

Minor pattern update to enable display of 'server_name' SI attribute

N

-

Microsoft Forefront Threat Management Gateway

Pattern updated with code to enable it to differentiate between Configuration Storage Server and Array Member components of the product

N

-

SAP Business Suite

Pattern module updated with an additional pattern to identify SAP Enqueue Replication Server

N

Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2011-Dec-1

Case No

Defect No

Details

Product Page

ISS03824514

QM001703578

Product category for all patterns that belong to End User, Query, and Reporting Analysis made consistent in both pattern metadata and product pages

N/A

ISS03774060

QM001718185

Problem: SAP Java Server version fails to be obtained. SAP Business Suite pattern can fail to parse correctly the version obtained from database query Solution: SAPJavaServerProc pattern updated with code to improve how the root directory is obtained. The pattern now also looks for the version.txt file in a number of alternative locations depending on the server role and can handle different formats of the text in the file. SAP Business Suite pattern has improved parsing of the result obtained from the database query.

ISS03864603

QM001727189

Problem: Oracle PeopleSoft Enterprise Web Server not always identified by the WebServer pattern. Solution: Pattern updated with an improved pattern trigger.

ISS03863062

QM001727906

Problem: WebLogic Application Server patterns code may in certain cases not attempt to access the paths to configuration files specified by the user Solution: Code fix. Pattern logic updated to ensure that user configuration options are always taken into account

ISS03868109

QM001728354

Problem: Updates in versioning in TKU October have introduced a defect where an incorrect package may be used to provide version information Solution: Code fix. Pattern updated with corrected versioning logic

ISS03871823

QM001729613

Problem: IBM Mobile Portal Accelerator SI is created even when the pattern has not positively confirmed that the product is installed on the scanned host Solution: Pattern code updated to ensure that the SI is created only if the pattern can positively confirm that the product is installed

ISS03874552

QM001730172

Problem: Patterns in IBM Tivoli CAM for Response Time and IBM Tivoli CAM for Transactions pattern modules can in certain cases exit with an ECA Engine error if a registry key discovery fails as the code attempts to use the value without checking that it has been retrieved Solution: Patterns updated with code to ensure the value of the registry key has been obtained

ISS03873591

QM001730924

Problem: Version of Red Hat JBoss Application Server not obtained in certain cases following an update to the versioning approach introduced in TKU October Solution: Pattern updated with code to reintroduce the functionality to obtain the version information for older releases of JBoss application server

ISS03872694

QM001731730

Problem: The code in Extended J2EE Discovery pattern for IBM WebSphere Application Server can incorrectly attach SoftwareComponent nodes representing application modules to more than one instance of application server if there is more than one instance running on a host Solution: Code fix. Parsing of configuration file containing information about deployed applications has been improved

-

#15449

Code to manage Detail nodes in Symantec VERITAS Cluster Server improved

-

#15452

Problem: Symantec ESM Manager pattern associates trigger process to the SI as associate which is incorrect Solution: Code fix.

-

#15456

BEA WebLogic Application Server (UNIX/Linux) pattern has had the code to obtain installation directory improved further

-

#15505

Problem: BMC Batch Impact Manager pattern can exit with an ECA Engine error if the product is identified on a host that has been scanned using SNMP discovery Solution: Code fix. Pattern updated with code to check for existence of the information about the trigger process owner before this information is used later in the pattern

 

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