Technology Knowledge Update 2010-Sep-1

BMC Atrium Discovery Technology Knowledge Update 2010-Sep-1 is a deliverable for the Tideway Foundation platform version 7.3 and later as well as BMC Atrium Discovery version 8.0, 8.1 and 8.2.

Release Compatibility

TKU 2010-Sep-1 is released in three streams:

  • Release compatible with Tideway Foundation 7.3 and BMC Atrium Discovery 8.0
  • Release compatible with BMC Atrium Discovery 8.1
  • Release compatible with BMC Atrium Discovery 8.2

Note

TKU September (TKU 2010-Sep-1) is not compatible with nor supported on versions of Tideway Foundation before v7.3

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you're a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo  if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery (Atrium Discovery 8.2 and above) - Patterns that obtain detailed information about certain application servers
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the September In The Spotlight Page

Installation and Upgrade

  • Foundation 7.3 and Atrium Discovery 8.0 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.1 - Installation and upgrade instructions are provided here
  • Atrium Discover 8.2 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers as part of the TKU download

In this Release

New Software Instance Patterns

Vendor

Product

Category

Platforms

Instances

Versioning

Module

Autonomy

Interwoven OpenDeploy

Website Design and Development Tools

UNIX, Windows

Y

Y

IBM

Lotus Connections

Integrated Collaborative Environments

Windows

Y

Y

IBM

Lotus Quickr

Integrated Collaborative Environments

Windows

Y

Y

IBM

Rational AppScan Source Edition

Security and Vulnerability Management Software

UNIX, Windows

Y

Y

IBM

Rational Build Forge

Change and Configuration Software

UNIX, Windows

Y

Y

IBM

Records Manager

Content Management

UNIX, Windows

Y

Y

IBM

Tivoli Integrated Portal

Integration Server Software Platforms

UNIX, Windows

Y

Y

IBM

Tivoli License Compliance Manager

Identity and Access Management

UNIX, Windows

Y

Y

Enhanced Software Instance Patterns

Vendor

Product

Enhancement

SI Key Change

Pattern Module

BMC

Patrol Agent

Pattern enhanced significantly increasing the number of Knowledge Modules (KMs) that are recognized

N

CA

Autosys Workload Automation

CA AutoSys Workload Automation Remote Agent pattern enhanced (based on customer feedback) to extract agent instance information if available in order to improve the model created.

N

Informatica

PowerCenter

Pattern for Informatica PowerCenter enhanced to now retrieve license information (stored as Detail node) as well as domain information

N

HP

Integrity Virtual Machines

Improved support for HP Integrity VMs - now not only identified, but code enhanced to allow for creation of relationships between the Software Instance representing the VM and the virtual host to be created. This in turn allows virtual hosts to be marked as such.

N

Microsoft

Commerce Server

Pattern updated with code to extract Service Pack information and add to the SI node

N

Oracle

Application Server

Parsing of ias.properties configuration file improved in both Oracle AS and OC4J patterns

N

Note

Atrium Discovery 8.2 version of patterns that retrieve detailed database information (Oracle, Sybase ASE, Microsoft SQL Server, MySQL) have had their behavior modified with respect to the port used for discovery. The changes are detailed in the pages linked to from this text

Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2010-Sep-1

Case No

Defect No

Details

Pattern Module

ISS03606834

QM001659228 / 13112 / 13214

Problem: Microsoft IIS pattern creates an incorrect model of discovered Web Applications and Virtual Directories particularly in cases where more complex web applications are installed Solution: Code fix. Following extensive research an improved algorithm was introduced to model Web Applications and Virtual directories as well as their relationships

n/a

13238

Code blocks which involve searches within the datastore to create relationships between SIs improved to take into account more variation in data the patterns have available to them. Overall result is an improvement in the number of relationships created between SIs.

ISS03612612

QM001663151 / 13337

Problem: Oracle E-Business patterns do not handle removal of E-Business SIs if the software is no longer detected on the host. Solution: Code fix. Patterns significantly redesigned and re-written.

n/a

13406

Problem: Microsoft SQL Server pattern attempts to retrieve certain registry key values even if the complete registry key path is not determined Solution: Code fix. Pattern updated to only attempt to retrieve registry key values if the complete path to the registry key has been determined

ISS03626498

QM001666411 / 13431

Problem: Java VM pattern can fail to obtain publisher information as it isn't available in the output of 'java -version' even though it is available in the output of 'java -fullversion' command Solution: Pattern updated to parse output of both commands if in order to obtain publisher information if this information is not present in the output of 'java -version'

ISS03655947

QM001673662 / 13471

Problem: Oracle TNS Listener pattern can exit with an ECA Engine error when parsing tnsnames.ora files with service names which contain characters like '+' Solution: TNS Listener pattern parsing code updated to correctly interpret these characters.

ISS03639395

QM001669181 / 13572

Problem: The SI key used in the WebLogic Application Server pattern can at times be not unique enough as it does not contain the 'domain' attribute. Multiple servers of the same name can run on the host as long as they belong to a different domain. Solution: WebLogic Application Server patterns updated - the SI key now also includes domain information

ISS03643093

QM001670711 / 13574

Problem: Oracle Workflow SI currently stores the Oracle DB SID as 'instance' attribute on the SI which is incorrect as Oracle Workflow is identified per installation and each installation (ora_home) can have multiple DB servers (instances) running What then happens is that the instance attribute is populated with the name of the last DB Server instance the pattern triggered on. Solution: Oracle Workflow pattern updated to no longer obtain or store the 'instance' attribute on the SI

ISS03642627

QM001670743 / 13575

Problem: File versioning approach in BMC CONTROL-M patterns does not work with CONTROL-M 6.x. The filename where the version information is stored has changed. Solution: Patterns updated to also try the new filename if the initial file versioning approach fails

ISS03646877

QM001670853 / 13577

Problem: The BMC Remedy ARS Server pattern doesn't seem to always create a communication link to the DB server (in this case SQLServer) even if all the information is available Solution: Pattern updated to better handle information obtained about databases.

n/a

13618

Problem: Version information in the VMware Virtual Center Agent pattern could be incorrectly stored Solution: Code fix. Pattern logic updated to resolve this issue.

ISS03650072

QM001673923 / 13656

Problem: HP OpenView Operations Manager and Agent patterns fail to obtain correct versions for patched products Solution: Patterns updated with additional methods to more accurately obtain product information

ISS03657677

QM001674548

Problem: BMC Patrol Agent pattern fails to obtain the list of installed Knowledge Modules (KMs) on UNIX platforms Solution: Code fix. Pattern updated to correctly obtain the list of installed KMs

 

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