Technology Knowledge Update 2010-Oct-1


BMC Atrium Discovery Technology Knowledge Update 2010-Oct-1 is a deliverable for the Tideway Foundation platform version 7.3 and later as well as BMC Atrium Discovery version 8.0, 8.1 and 8.2.

Release Compatibility

TKU 2010-Oct-1 is released in three streams:

  • Release compatible with Tideway Foundation 7.3 and BMC Atrium Discovery 8.0
  • Release compatible with BMC Atrium Discovery 8.1
  • Release compatible with BMC Atrium Discovery 8.2

Note

TKU October (TKU 2010-Oct-1) is not compatible with nor supported on versions of Tideway Foundation before v7.3

Download

Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you're a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery (Atrium Discovery 8.2 and above) - Patterns that obtain detailed information about certain application servers
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the October In The Spotlight Page

Installation and Upgrade

  • Foundation 7.3 and Atrium Discovery 8.0 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.1 - Installation and upgrade instructions are provided here
  • Atrium Discover 8.2 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers as part of the TKU download

In this Release

New Software Instance Patterns

Vendor

Product

Category

Platforms

Instances

Versioning

Module

IBM

Lotus Domino Designer

Application Development Software

Windows

Y

Y

IBM

Lotus Quickr (WebSphere)

Integrated Collaborative Environments

UNIX, Windows

Y

Y

IBM

Lotus Sametime

Integrated Collaborative Environments

UNIX, Windows

Y

Y

IBM

Rational Performance Tester

Performance Management Software

UNIX, Windows

Y

Y

IBM

Tivoli Storage Manager for Databases

Data Protection and Recovery Software

UNIX, Windows

Y

Y

IBM

Tivoli Storage Manager for System Backup and Recovery

Storage Management Software

UNIX

Y

Y

IBM

Tivoli Storage Manager for Storage Area Networks

Storage Management Software

UNIX, Windows

Y

Y

Symantec

Patch Management Solution

Change and Configuration Software

Windows

Y

Y

Symantec

Server Management Suite

Change and Configuration Software

Windows

Y

Y

Enhanced Software Instance Patterns

Vendor

Product

Enhancement

SI Key Change

Pattern Module

BMC

Atrium Discovery and Dependency Mapping

Pattern module updated to add support for the new product components introduced in Atrium Discovery 8.2

Y

EMC

NetWorker

Patterns updated with additional package regular expressions to improve versioning. In addition to this, support for identifying between EMC NetWorker and EMC Legato Storage Manager (based on package installed)

N

IBM

Tivoli Storage Manager

IBM Tivoli Storage Manager pattern updated by adding active and package versioning methods when product identified on Windows platform. Furthermore, the Tivoli Storage Manager Client pattern will attempt to create communication relationship between Tivoli Storage Manager Client SI and the Tivoli Storage Manager Server SI if possible

N

Microsoft

SQL Server

Pattern updated with added support for obtaining edition of Microsoft SQL Server 2008 R2 via registry keys

N

Oracle

E-Business Suite

Atrium Discovery v8.2 version of the Oracle E-Business pattern updated to use SoftwareComponent nodes instead of Detail nodes to store information about modules of each E-Business application.

Y

SAP

BusinessObjects Xcelsius

Pattern module updated to add package and WMI versioning

Y

Symantec

Management Platform

Altiris Agent pattern enhanced to improve identification of deployed plugins, as well as to now also create a communication relationship and related Altiris Notification Server

N

Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2010-Oct-1

Case No

Defect No

Details

Pattern Module

ISS03662938

QM001675773 / 13856

Problem: CA DLP pattern exits with an ECA error when requesting jdbc_link from the config file if the information obtained does not consist of 5 components Solution: Pattern now handles the situation where the format of the information received is not as expected.

N/A

13826

Problem: If discovered once, the Oracle E-Business Suite SI is not removed if the product is no longer discovered unless the Oracle Application Server SI that this Software Instance depends on ages out. Solution: Oracle E-Business SI pattern now updated to manage the removal of E-Business SI if the product is no longer discovered

ISS03662940

QM001675769 / 13868

Problem: Microsoft Exchange Server could exit with an ECA Engine error if mapping to a version found not present in the version mapping table. Solution: Pattern updated to include default value in the version mapping table but also improved the algorithm for determining whether the version of the product is likely to be 2003 and below or 2007 and above.

N/A

13870

Problem: The Symantec patterns that create Software Instances based on existance of another Software Instance do not have the code to remove these Software Instances if the software is no longer detected but the Software Instance which is the trigger is still identified.
 The pattern modules affected:

  • Symantec Deployment Solution
  • Symantec Inventory Solution
  • Symantec Software Management Solution
  • Symantec Workflow Solution

Solution: Pattern modules updated with SI removal code

N/A

13908

Problem: Symantec Altiris Deployment Solution pattern file versioning fails to retrieve version in certain cases due to the regular expression used Solution: Pattern updated with improved regular expression to parse the file content

N/A

13919

Problem: Symantec Altiris Deployment Web Console can exit with an ECA Engine error if registry listing is not obtained Solution: Pattern updated with code to handle this scenario

ISS03654687

QM001675643 / 13716

Further version mapping added for Microsoft SQL Server pattern (2008 SP1)

N/A

13772

Problem: VMware pattern can fail to obtain the .vmx file on the WIndows platform therefore is unable to obtain detail information about the software Solution: Pattern updated to better handle parsing of the path to the .vmx files

N/A

13824

Problem: Symantec Altiris Notification Server pattern can fail to create a communication link between the Notification Server SI and the related Microsoft SQL Server SI Solution: Pattern code to obtain information about related SQL Server improved

 

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