Technology Knowledge Update 2010-Mar-1


BMC Atrium Discovery Technology Knowledge Update 2010-Mar-1 is a deliverable for the Tideway Foundation platform version 7.2 and later as well as BMC Atrium Discovery version 8.0 and 8.1.

Release Compatibility

TKU 2010-Mar-1 is released in three streams:

  • Release compatible with Tideway Foundation 7.2 (subset - does not contain patterns which require TWF 7.3)
  • Release compatible with Tideway Foundation 7.3 and BMC Atrium Discovery 8.0
  • Release compatible with BMC Atrium Discovery 8.1

Note

TKU March (TKU 2010-Mar-1) is not compatible with nor supported on versions of Tideway Foundation before v7.2

Download

Customers can access this TKU release from either the BMC Electronic Product Distribution Website or the Tideway Downloads site (Download Area->latesttku). If you're a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site

Contents

The release comprises of four components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Database detail - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the March In The Spotlight Page

Installation and Upgrade

  • Foundation 7.2/7.3 and Atrium Discovery 8.0 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.1 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers as part of the TKU download

Technology Knowledge Update

New Software Instance Patterns

Vendor

Product

Category

Platforms

Instances

Versioning

Module

Ab Initio

Graphical Development Environment

Data, Access, Analysis, and Delivery Software

Windows

Y

Y

BMC

BladeLogic Server Automation Suite

Change and Configuration Software

UNIX, Windows

Y

Y

BMC

Corporate Directory Manager

Identity and Access Management

Windows

Y

Y

BMC

Recovery Manager

Data Protection and Recovery Software

UNIX, Windows

Y

Y

BMC

PATROL DashBoard

Network Management Software

UNIX, Windows

Y

Y

Microsoft

Office Project Portfolio Server

Project and Portfolio Management

Windows

Y

Y

Microsoft

ProClarity Analytics Server

Content Management

Windows

Y

Y

SAP

BusinessObjects Data Integrator

End-User Query, Reporting, and Analysis

UNIX, Windows

Y

Y

Symantec

VERITAS Configuration Manager

Change and Configuration Software

UNIX, Windows

Y

Y

Enhanced Software Instance Patterns

Vendor

Product

Enhancement

SI Key Change

Pattern Module

BEA

WebLogic Application Server

Pattern enhanced to determine whether the discovered Application Server is an administration server, and if it is to obtain JMX port information (can be used for deeper J2EE discovery in the future). JMX port information added as an attribute to the SI

N

BMC

BladeLogic Client Automation

BladeLogic Client Automation Tuner Pattern enhanced to ensure that the SI type of the product is set to 'BMC Configuration Management Tuner' if the version of the product is 7.2 or below. Additionally, the pattern enhanced to obtain more configuration information

Y

IBM

WebSphere Application Server

Application Server, Node Agent and Deployment Manager patterns enhanced to obtain JMX port information (can be used for deeper J2EE discovery in the future). JMX port information added as an attribute to the SI. Additionally, the longest component of the SI key for each of these patterns is now hashed using MD5 sum to ensure that the overall length is less than 200 characters to prevent issues with export to external databases

Y

Oracle

RDBMS

Oracle Database Server pattern enhanced by an addition of another method of retrieving ORACLE_HOME (required for detailed modelling of the product)

N

SAP (Business Objects)

BusinessObjects Enterprise

An additional pattern - BusinessObjects Enterprise Designer added to the existing pattern module

N

Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2010-Mar-1

Case No

Defect No

Details

Pattern Module

N/A

11933

Problem: Most patterns that model clusters needed to have one of the attributes updated to conform to Taxonomy changes made in ADDM 8.0 and allow automatic display of that attribute ('id' - cluster ID) Solution: The following patterns were updated: Citrix Presentation Server HP ServiceGuard IBM HACMP Microsoft Cluster Server Oracle Clusterware Sun Cluster

22743

12610

Problem: An OEM release of Acresso FlexNet Publisher License Server Manager (ex-FlexLM) was not being identified as such. Sybase license this product and call it: Sybase SySAM License Manager Solution: Acresso FlexNet Publisher License Server Manager pattern updated to ensure that if Sybase SySAM License Manager is found, a correct SI type is used

23345

12821

Problem: A number of patterns can create an SI key that is longer than 200 characters which causes issues with export of data to certain systems (some databases and to CMDB) Solution: The longest component of the SI key in each of these patterns has had an MD5 hash applied to it to generate a much shorter string to ensure overall SI key length is below 200 characters.

N/A

12956

Problem: One of the runCommand() calls in BMC Impact Manager pattern may not work correctly on certain UNIX platforms due to the assumptions about the login shell Solution: The runCommand() call in the pattern modified to work with various UNIX shells

N/A

12962

Problem: SI type was incomplete in the patterns within the BMC ADDM (Legacy) pattern module. The publisher of the product was not included.

Solution: Patterns updated to include publisher information.
NOTE: The SI key for each pattern has changed due to this change in the SI type

ISS03565916

12977

Problem: SI key length produced by the Oracle.PeopleSoft.PIA WebServer can exceed 200 characters in length which causes issues with export of data to certain systems (some databases and to CMDB) Solution: The longest component of the SI key in this pattern has had an MD5 hash applied to it to generate a much shorter string to ensure overall SI key length is below 200 characters.

N/A

12985

Problem: The BAI key that models the Tideway Foundation / BMC ADDM 8.x product is created in such a way that if the product is upgraded and then the host scanned, a new BAI is created instead of the BAI just having its version attributes updated Solution: BAI pattern updated to create a BAI key that is not affected by version changes

N/A

12992

Problem: BMC BladeLogic Client Automation pattern could exit with an ECA Engine error if the configuration file containing version information could not be accessed or parsed Solution: Error handling improved

ISS03570358

12996

Problem: Sophos AV (Unix) pattern could exit with an ECA Engine error if the configuration file containing version information could not be accessed Solution: Error handling improved

N/A

12998

Problem: BMC Remedy AR System second-order SI pattern would if list of applications installed was obtained via a database query, exit with an ECA Engine error due to an incorrectly initialized list Solution: Pattern updated with correct initialization code

N/A

13019

Problem: In cases where product minor version of IIS is obtained via registry query in Service/Webserver patterns and equals to 0, the minor version isn't going to be added to full product version Solution: Code fix to ensure that minor version if obtained is always added to the full product version

N/A

13020

Problem: Oracle Workflow pattern can exit with an ECA Engine error when scanning UNIX hosts if the active command that determines whether the product is installed fails due to file access restrictions Solution: Error handling improved

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*