Tideway Knowledge Update 2009-Sep-1


The Tideway Knowledge Update 2009-Sep-1 (TKU September 2009) is a deliverable for Tideway Foundation platform version 7.2 and later.

Release Compatibility

TKU 2009-Sep-1 has been tested and verified against Tideway Foundation version 7.2.x / 7.3.

Note

TKU September (TKU 2009-Sep-1) is not compatible with nor supported on versions of Tideway Foundation before v7.2

Download

Customers can access this TKU release from the Tideway Downloads site and then clicking Download Area->latesttku. If you're a customer or partner and don't already have a login to this site or have forgotten yours please contact support@tideway.com.

Contents of the Knowledge Update

The Tideway Knowledge Update comprises four main components:

  • Core - Patterns that model various software products
  • Database detail - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
  • Product Lifecycle - Patterns that populate Foundation with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
  • Hardware Reference Data - Patterns and data import CSV file that populate Foundation with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the September In The Spotlight Page

Installation and Upgrade

  • Foundation 7.2 - Installation and upgrade instructions are provided here
  • Foundation 7.3 - Installation and upgrade instructions are provided here

Note

Due to an issue with pattern module names, if you are upgrading directly from TKU-2009-Apr-1 to TKU-2009-Sep-1 without removing the TKU April, you will need to manually disable the EMC_Powerpath pattern module in TKU-SUPPORTDETAILS-2009-04-1

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the Tideway Downloads site

TKU Core

New Software Instance Patterns

Vendor

Product

Category

Platforms

Instances

Versioning

Module

HP

Application Security Center - DevInspect

Security and Vulnerability Management Software

Windows

Y

Y

HP

Application Security Center - QAInspect

Automated Software Quality Tools

Windows

Y

Y

IBM

Cognos Impromptu

End User, Query, and Reporting Analysis

Windows

N

Y

IBM

Cognos Impromptu Web Reports

End User, Query, and Reporting Analysis

UNIX, Windows

Y

Y

IBM

Cognos NoticeCast

End User, Query, and Reporting Analysis

UNIX, Windows

Y

Y

IBM

Cognos ReportNet

End User, Query, and Reporting Analysis

Windows

Y

Y

IBM

FileNet Web Services

Content Management

Windows

Y

Y

IBM

NetQuestion

Search and Discovery

UNIX, Windows

Y

Y

IBM

Tivoli Provisioning Manager

Change and Configuration Software

UNIX, Windows

Y

Y

IBM

WebSphere Studio

Integrated Development Environments

Windows

Y

Y

IBM

WebSphere Translation Server

Content Management

UNIX, Windows

N

Y

Microsoft

Office Communicator

Messaging Applications

Windows

Y

Y

Microsoft

System Center Reporting Manager

Change and Configuration Software

Windows

Y

Y

Microsoft

System Center Virtual Machine Manager

Virtual Machine Software

Windows

Y

Y

Microsoft

Windows Rights Management Services

Identity and Access Management

Windows

Y

Y

Oracle

(BEA) Jolt

Transaction Server Middleware

UNIX

N

N

SAP

SAP Business Suite

Enterprise Resource Management Applications

UNIX, Windows

Y

Y

Symantec

VERITAS CommandCentral Storage

Storage Management Software

UNIX, Windows

Y

Y

Symantec

VERITAS Enterprise Vault Compliance Accelerator

Archive and HSM Software

Windows

Y

Y

Symantec

VERITAS Enterprise Vault Discovery Accelerator

Archive and HSM Software

Windows

Y

Y

Enhanced Software Instance Patterns

Vendor

Product

Enhancement

SI Key Change

Pattern Module

CA

Site Minder

Policy Server pattern had 2 more trigger processes added to improve product identification coverage

N

EMC

NetWorker

All patterns in the module had additional package name added to the list of packages matched against for versioning purposes. This now allows product versioning on AIX platform.

N

IBM

FileNet Image Services

Pattern enhanced by adding support for identification / versioning on UNIX. Active versioning added and path versioning improved

N

IBM

WebSphere Transformation Extender

LauncherServer pattern updated with code to enable identification and versioning of an older version of this product (Mercator Integration Broker) on Windows platform.

N

Microsoft

Sharepoint

SharePoint Server pattern will not set product edition attribute on the SI if edition is obtained from the package name

N

Symantec

VERITAS Enterprise Vault

Package query versioning added to StorageService pattern

N

Bugs Fixed

The following bugs have been fixed in Tideway Knowledge Update 2009-Sep-1

Case No

Defect No

Details

Pattern Module

N/A

12289

Command to list cluster nodes of IBM General Parallel File System cluster on Windows platform was erroneously enclosed within a condition checking for elevated privileges. As this condition should be used only for UNIX commands, the pattern was updated to remove the condition to executing this command on Windows

N/A

12291

Problem: In Microsoft System Center DPM - MSDataProtectionManager pattern, the SQL Server related to the System Center DPM SI is accessed locally via runCommand(). This should not be the only way to access it, and the approach currently used can only be secondary as in most production installations, access of this kind will not be allowed. 'osql -S' means - 'trusted connection' - these are usually disabled. Solution: Pattern updated to use Foundation dynamic SQL query functionality to obtain this information from the SQL server (provided appropriate SQL Server credentials have been set up) Original method (via active command) used as a secondary approach now.

22085

12306

Red Hat MRG Grid pattern trigger was incorrect. Correct trigger process added as well as linking associated processes to the SI created

22084

12315

HP Server Automation Server pattern has had its trigger improved based on customer feedback. Furthermore the model of the SI created has been improved (SI key improved), and the pattern module improved further by adding another pattern for HP Server Automation Gateway.

22122

12360

Problem: Symantec VERITAS Enterprise Administrator EnterpriseAdministratorService pattern attempts to execute /opt/VRTSob/bin/vxsvc -v and almost always fails as this command requires elevated privileges. Solution: Pattern updated so that this command (one of the versioning methods) is only executed if privilege elevation has been enabled (this also implies that PRIV_RUNCMD function has been defined for the OS platforms the pattern is likely to be executed on).

22155

12427

Parsing contents of IBM_TECHNICAL_SUPPORT/sysinfo files in IBM Lotus Notes DominoServer pattern improved based on customer feedback.

Product Lifecycle Patterns

You can use Tideway Foundation and OS / Software product lifecycle data to:

  • Identify operating systems and software that are exposed to security / stability risks as they are no longer supported by patch updates
  • Identify operating systems and software that you may may be paying a premium maintenance subscription for
  • Identify operating systems and software that are no longer shipping so may increase costs and risks associated with variance

Operating System Product Lifecycle Patterns

TKU 2009-Sep-1 includes product life cycle patterns providing End Of Life, End Of Support and End Of Extended Support dates for:

  • 11 publishers
  • 17 operating systems
  • 177 operating system versions

Go to the OS-Product-Life-Cycle-Patterns-TKU-2009-Sep-1 page for a full list of products included in this release.

Software Product Lifecycle Patterns

This TKU includes product life cycle patterns providing End Of Life, End Of Support and End Of Extended Support dates for:

  • 33 publishers
  • 220 software products
  • 1,236 software product versions

Go to the Software-Product-Life-Cycle-Patterns-TKU-2009-Sep-1 page for a full list of products included in this release.

Hardware Reference Data

You can use Tideway Foundation hardware reference data to:

  • Identify servers that can be expanded in situations where space is a constraining factor in the data center
  • Identify server refresh / rationalization candidates in situations where cooling is a constraining factor in the data center
  • Identify server refresh / rationalization candidates in situations where power is a constraining factor in the data center

This TKU includes hardware reference data providing Rack Size, Power Consumption, Heat Output and Maximum Memory capacity for:

  • 9 manufacturers
  • 401 server models
  • 1,166 server model configurations

Go to the Hardware-Reference-Data-TKU-2009-Sep-1 page for a full list of products included in this release.

 

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