Tideway Knowledge Update 2008-Jun-1


The Tideway Knowledge Update 2008-Jun-1 (TKU 2008 June 1) is a deliverable for Tideway Foundation platform version 7.0.1 and later.

Note: Some content in this release can only be used by Foundation 7.1 and later.

Release Compatibility

TKU 2008-Jun-1 has been tested and verified against Tideway Foundation version 7.0.2, 7.1 and 7.1.1. This TKU cannot be uploaded on a version 7.0 appliance.

Installation and Upgrade

Installation and upgrade instructions are provided here.

New Software Instance Patterns

Vendor

Product

Category

Platforms

Instances

Versioning

Module

Adobe

ColdFusion

Application Server Software Platforms

Windows, Unix

Y

Y

Adobe

Macromedia JRun

Application Server Software Platforms

Windows, Unix

Y

Y

BEA

WebLogic Integration

Application Server Software Platforms

Windows, Unix

Y

Y

BEA

WebLogic Real Time

Application Server Software Platforms

Windows, Unix

Y

Y

Borland

CaliberRM

Analysis, Modelling and Design Tools

Windows

Y

Y

Borland

Gauntlet

Automated Software Quality Tools

Unix

Y

Y

Borland

License Server

Automated Software Quality Tools

Windows

Y

Y

Borland

SilkMeter

Automated Software Quality Tool

Windows

Y

Y

Borland

SilkTest

Automated Software Quality Tool

Windows

Y

Y

Borland

Together

Analysis, Modelling and Design Tools

Windows

Y

Y

Borland

VisiBroker

Message Oriented Middleware

Windows, Unix

Y

Y

Enhanced Software Instance Patterns

Vendor

Product

Enhancement

SI Key Change

Module

BEA

JRockit Platform

Added capability of extending Windows Shortened Paths which results in a better Path Versioning

N

IBM

IBM Java Platform

Added capability of extending Windows Shortened Paths which results in a better Path Versioning

N

Sun Microsystems

Sun Java Platform

Added capability of extending Windows Shortened Paths which results in a better Path Versioning

N

BMC

Performance Manager Portal

Both patterns in the Performance Manager Portal module were updated to explicitly check for evidence that the processes they have triggered on belong to BMC Performance Manager Portal

N

Tideway

Foundation

Addition of pattern to identify Tideway Foundation Lifecycle Management, Key Update in the patterns of Foundation components, Minor improvement to pattern triggers

Y

Bugs Fixed

The following bugs have been fixed in Tideway Knowledge Update 2008-Jun-1.

Case No

Defect No

Details

N/A

9502

Problem: Patterns in the Tideway.Foundation module are using 'name' attribute as part of the key. This conflicts with pattern development best practices

Resolution: Pattern updated in TKU-2008-Jun-1, key now composed of 'type' attribute and host key.

N/A

9679

Problem: In certain rare circumstances, VMwareVM.VMwareVM pattern could incorrectly parse the VMware configuration file (while searching for VM UUID) and assign a commented-out VM UUID to the SI created.
 This could lead to a Virtual Machine being apparently hosted by two physical hosts. This issue has only been identified where one of the VMware files was hand-edited and sections of it commented out.

Resolution: Pattern updated in TKU-2008-Jun-1 to ignore commented-out lines.

N/A

9845

Problem: Microsoft .NET Software Instances are currently not removed from a host if a particular version of .NET is no longer found on a host.
 This can lead to inaccurate reporting of .NET distribution in an estate.

Resolution: Pattern updated in TKU-2008-Jun-1. Code added to remove .NET SIs which are no longer on a host.

N/A

9846

Problem: SolarisZoneContainer pattern in Sun.Virtualization.Zones module did not take into account removal from the model of managed zones that are no longer active, or no longer present.
 This could lead to inaccurate representation of a particular Solaris Zone environment.

Resolution: Pattern updated in TKU-2008-Jun-1. Code added to remove managed zones that are no longer active, or no longer present.

N/A

9891

Problem: Pattern IBM.Rational.ClearQuest.ClearQuestRegistryServer fails in situations where Discovery did not obtain the parent process of the process triggering the pattern.

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A

9897

Problem: The value of the 'install_root' attribute in BEA.WebLogicApplicationServer.ServerWindows pattern
 may not be accurately displayed with part of the path included twice.

Resolution: Pattern updated in TKU-2008-Jun-1.

12250

9904

Problem: The trigger for BMC.PMPortal.ConsoleServer pattern is too generic and may lead to incorrect identification of another application as being BMC Performance Manager Portal.

Resolution: Pattern updated in TKU-2008-Jun-1. Pattern changed so further evidence of the process belonging to BMC Performance Manager Portal is sought before the pattern continues. If this evidence is not present, the pattern stops.

12319

9930

Problem: Database Server pattern within the Sybase.ASE module may in certain circumstances cause a degradation in the performance of Foundation. The issue causes the Foundation Discovery component to wait until its internal timeout before it can continue.
 This occurs in situations where the Database Server process command-line does not contain the '-e' argument (e.g. due to truncated process list).
 The pattern then issues the 'head' command without arguments which leads to the Discovery waiting on the standard input until it times out.

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A

9947

Problem: In the BEA.WebLogicApplicationServer module both Application Server patterns failed to display 'cpus_licensed' attribute in the UI due to a spelling error. In addition to this, in ServerWindows pattern the regular expression used to determine the installation path was case sensitive which it shouldn't be.

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A

9992

Problem: The following patterns in the Sybase.SybaseASE module were only setting the 'product_version' attribute and not setting the 'version' attribute when creating an SI.

  • MonitorServer
  • XPServer

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A

9993

Problem: AutoSysServer pattern in CA.Unicenter.AutoSys pattern module was only setting the 'product_version' attribute and not setting the 'version' attribute when creating an SI.

Resolution: Pattern updated in TKU-2008-Jun-1.

Unchanged Software Instance Patterns

Vendor

Product

Category

Platforms

Instances

Versioning

Module

Actuate

Formula One

End-User Query, Reporting, and Analysis

Windows

Y

Y

Actuate

e.Reports

End-User Query, Reporting, and Analysis

Windows, Unix

Y

Y

Apache Foundation

Apache Tomcat

Application Server Software Platforms

Windows, Unix

Y

Y

Apache Foundation

Apache Webserver

Application Server Software Platforms

Windows, Unix

Y

Y

Attachmate

Reflection for Secure IT

Identity and Access Management

Unix

Y

Y

BEA

Tuxedo

Application Server Software Platforms

Windows, Unix

Y

Y

BEA

WebLogic Application Server

Application Server Software Platforms

Windows, Unix

Y

Y

BMC

CONTROL-M

Job Scheduling Tools

Windows, Unix

Y

Y

BMC

Patrol Agent

Performance Management Software

Windows, Unix

Y

Y

BMC

Patrol for Microsoft Windows - Perform

Performance Management Software

Windows, Unix

Y

Y

BMC

Patrol for UNIX - Perform

Performance Management Software

Windows, Unix

Y

Y

BMC

Performance Manager

Performance Management Software

Windows, Unix

Y

N

BMC

Performance Manager Portal

Performance Management Software

Windows, Unix

Y

Y

Business Objects

Broadcast Agent

End-User Query, Reporting, and Analysis

Windows, Unix

Y

Y

Business Objects

Business Objects Crystal Xcelsius

End-User Query, Reporting, and Analysis

Windows

Y

Y

Business Objects

BusinessObjects Desktop Intelligence

End-User Query, Reporting, and Analysis

Windows, Unix

Y

Y

Business Objects

BusinessObjects Enterprise

End-User Query, Reporting, and Analysis

Windows

Y

Y

Business Objects

BusinessObjects OLAP Intelligence

End-User Query, Reporting, and Analysis

Windows

Y

Y

Business Objects

BusinessObjects Web Intelligence

End-User Query, Reporting, and Analysis

Windows, Unix

Y

Y

Business Objects

Crystal Enterprise

End-User Query, Reporting, and Analysis

Windows

Y

Y

Business Objects

Crystal Reports

End-User Query, Reporting, and Analysis

Windows

Y

Y

CA

ARCserve Backup

Data Protection and Recovery Software

Windows

Y

Y

CA

CA Unicenter AutoSys Job Management

Job Scheduling Tools

Windows, Unix

Y

Y

CA

eTrust Antivirus

Secure Content and Threat Management

Windows

Y

Y

Check Point

FireWall-1

Secure Content and Threat Management

Windows, Unix

Y

Y

Check Point

Provider-1/SiteManager-1

Secure Content and Threat Management

Unix

Y

Y

Cisco

Secure Access Control Server (ACS)

Identity and Access Management

Windows

Y

Y

Citrix

Citrix Presentation Server

Virtual User Interface Software

Windows

Y

Y

Citrix

Xen

Virtual Machine Software

Unix

Y

Y

Citrix

Xen Center

Virtual Machine Software

Windows

Y

N

EMC

ControlCenter StorageScope

Data Protection and Recovery Software

Windows

Y

Y

EMC

Documentum Server

Collaborative Applications

Windows, Unix

Y

Y

EMC

PowerPath

Storage Infrastructure Software

Windows

Y

Y

Fox Technologies

BoKS

Identity and Access Management

Unix

Y

Y

GemStone Systems

Gemstone/S Object Server

Nonrelational Database Management Systems

Unix

Y

Y

HP

LoadRunner

Automated Software Quality Tools

Windows, Unix

Y

Y

HP

Mercury SiteScope

Automated Software Quality Tools

Windows, Unix

Y

Y

HP

Mercury TestDirector

Automated Software Quality Tools

Windows

Y

Y

HP

OpenView Operations

Performance Management Software

Windows, Unix

Y

Y

HP

OpenView Performance Agent

Performance Management Software

Windows, Unix

Y

Y

HP

OpenView Performance Manager

Performance Management Software

Windows, Unix

Y

Y

HP

OpenView Storage Area Manager

Archive and HSM Software

Unix

N

N

HP

ServiceGuard

Clustering and Availability Software

Unix

Y

Y

HP

Systems Insight Manager

Unknown, Event Automation Tools

Windows, Unix

Y

Y

HP

Unknown

Performance Management Software

Windows, Unix

Y

Y

IBM

DB2 Database Server

Relational Database Management Systems

Windows, Unix

Y

Y

IBM

Director

Change and Configuration Software

Windows

Y

Y

IBM

HACMP

Clustering and Availability Software

Unix

Y

Y

IBM

IBM HTTP Server

Application Server Software Platforms

Windows, Unix

Y

Y

IBM

IBM Rational ClearCase

Software Configuration Management Tools

Windows, Unix

Y

Y

IBM

IBM Rational ClearQuest

Software Configuration Management Tools

Windows, Unix

Y

Y

IBM

IBM Workload Partitions for AIX

Virtual Machine Software

Unix

Y

Y

IBM

Informix Dynamic Server

Relational Database Management Systems

Windows, Unix

Y

Y

IBM

Lotus Notes Client

Integrated Collaborative Environments

Windows

Y

Y

IBM

Lotus Notes Domino Server

Integrated Collaborative Environments

Windows, Unix

Y

Y

IBM

Tivoli Enterprise Console

Event Automation Tools

Windows, Unix

Y

N

IBM

Tivoli Management Framework

System and Network Management Software

Windows, Unix

Y

Y

IBM

Tivoli Monitoring

Event Automation Tools

Windows, Unix, Linux

Y

Y

IBM

Tivoli Storage Manager

Data Protection and Recovery Software

Windows, Unix

Y

Y

IBM

Tivoli Workload Scheduler

Job Scheduling Tools

Windows, Unix

Y

N

IBM

WebSphere Application Server

Application Server Software Platforms

Windows, Unix

Y

Y

IBM

WebSphere MQ Message Broker

Message-Oriented Middleware

Windows, Unix

Y

Y

IBM

WebSphere MQ Series

Message-Oriented Middleware

Windows, Unix

Y

Y

IBM

WebSphere Portal Server

Application Server Software Platforms

Windows, Unix

Y

Y

Informatica

PowerCenter

Data Integration and Access Software

Windows, Unix

Y

Y

McAfee

Common Framework

Security and Vulnerability Management Software

Windows

Y

Y

McAfee

VirusScan

Secure Content and Threat Management

Windows

Y

Y

McAfee

ePolicy Orchestrator

Security and Vulnerability Management Software

Windows

Y

Y

Microsoft

.NET

Application Deployment Software

Windows

Y

Y

Microsoft

Application Center

Change and Configuration Software

Windows

Y

Y

Microsoft

BizTalk Server

Integration Server Software Platforms

Windows

Y

Y

Microsoft

Cluster Server

Clustering and Availability Software

Unknown

Y

N

Microsoft

Exchange Server

Integrated Collaborative Environments

Unknown

Y

N

Microsoft

Internet Information Services

Application Server Software Platforms

Windows

Y

Y

Microsoft

Microsoft Operations Manager

Event Automation Tools

Windows

Y

Y

Microsoft

SQL Server

Relational Database Management Systems

Windows

Y

Y

Microsoft

SharePoint Server

Content Management

Windows

Y

Y

Microsoft

System Center Configuration Manager

Change and Configuration Software

Windows

Y

Y

MySQL AB

MySQL Database Server

Relational Database Management Systems

Windows, Unix

Y

Y

Novell

eDirectory

Identity and Access Management

Windows, Unix

Y

Y

Oracle

Application Server

Application Server Software Platforms

Unix

Y

Y

Oracle

Application Server Portal

Enterprise Portals

Windows

Y

Y

Oracle

Clusterware

Clustering and Availability Software

Unix

Y

Y

Oracle

Containers for J2EE (OC4J)

Application Server Software Platforms

Unix

Y

Y

Oracle

Enterprise Manager

Enterprise Resource Management Applications

Windows, Unix

Y

Y

Oracle

Oracle HTTP Server

Application Server Software Platforms

Windows, Unix

Y

Y

Oracle

Oracle RDBMS

Relational Database Management Systems

Windows, Unix

Y

Y

Oracle

Real Application Clusters

Clustering and Availability Software

Unix

Y

Y

Oracle

Reports

End-User Query, Reporting, and Analysis

Windows, Unix

Y

Y

Oracle

TimesTen In-Memory Database

Relational Database Management Systems

Unix

Y

Y

Quest

Foglight

Performance Management Software

Unix

N

N

Red Hat

Apache Stronghold

Application Server Software Platforms

Unix

Y

Y

Red Hat

JBoss Application Server

Application Server Software Platforms

Windows, Unix

Y

Y

Research In Motion

BlackBerry Enterprise Server

Output Management Tools

Windows

Y

Y

SAP AG

SAP R/3

Application Server Software Platforms

Windows, Unix

Y

Y

Sterling Commerce

Connect:Direct

Data Integration and Access Software

Windows, Unix

Y

Y

Sun Microsystems

Java System Web Proxy Server

Network Management Software

Windows, Unix

Y

Y

Sun Microsystems

Management Center

Event Automation Tools

Windows, Unix

Y

Y

Sun Microsystems

Solaris Cluster

Clustering and Availability Software

Unix

Y

Y

Sun Microsystems

Solaris Logical Domains

Virtual Machine Software

Unix

Y

Y

Sun Microsystems

Solaris Zone Container

Virtual Machine Software

Unix

Y

N

Sun Microsystems

Sun Java System Directory Server

Identity and Access Management

Windows, Unix

Y

Y

Sun Microsystems

Sun Java System Webserver

Application Server Software Platforms

Windows, Unix

Y

Y

Sun Microsystems

Sun StorageTek ACSLS Manager Software

Archive and HSM Software

Unix

Y

Y

Sybase

Adaptive Server Enterprise

Relational Database Management Systems

Windows, Unix

Y

Y

Sybase

Adaptive Server IQ

Relational Database Management Systems

Windows, Unix

Y

Y

Sybase

Direct Connect

Transaction Server Middleware

Windows, Unix

Y

Y

Sybase

Enterprise Application Server

Application Server Software Platforms

Windows, Unix

Y

Y

Sybase

Replication Agent

Relational Database Management Systems

Windows, Unix

Y

Y

Sybase

Replication Server

Relational Database Management Systems

Windows, Unix

Y

Y

Sybase

SQL Anywhere

Relational Database Management Systems

Windows, Unix

Y

Y

Symantec

Anti Virus

Secure Content and Threat Management

Windows

Y

Y

Symantec

Enterprise Security Manager

Secure Content and Threat Management

Windows, Unix

Y

Y

Symantec

VERITAS Cluster Server

Clustering and Availability Software

Unix

Y

Y

Symantec

VERITAS Enterprise Administrator

Storage Management Software

Unix

Y

Y

Symantec

VERITAS Enterprise Vault

Archive and HSM Software

Windows

Y

N

Symantec

VERITAS NetBackup

Data Protection and Recovery Software

Windows, Unix

Y

Y

Symantec

VERITAS Storage Foundation

Storage Management Software

Unix

Y

Y

Symantec

VERITAS Storage Foundation File System

File System Software

Unix

Y

Y

Symantec

VERITAS Volume Manager

Storage Management Software

Unix

Y

Y

TIBCO

Enterprise Message Service

Message-Oriented Middleware

Windows, Unix

Y

Y

TIBCO

Rendezvous

Message-Oriented Middleware

Windows, Unix

Y

Y

The Bristol Group

IsoFax

Output Management Tools

Windows, Unix

N

N

Tideway Systems

Foundation

Change and Configuration Software

Unix

Y

Y

VMware

Consolidated Backup

Data Protection and Recovery Software

Windows

Y

Y

VMware

VMotion

Virtual Machine Software

Unix

Y

N

VMware

VMware ESX Server

Virtual Machine Software

Unix

Y

Y

VMware

VMware GSX Server

Virtual Machine Software

Windows, Unix

Y

Y

VMware

VMware High Availability

Clustering and Availability Software

Unix

Y

Y

VMware

VMware Server

Virtual Machine Software

Windows, Unix

Y

Y

VMware

VMware Workstation

Virtual Machine Software

Windows, Unix

Y

Y

VMware

VirtualCenter

Virtual Machine Software

Windows, Unix

Y

Y

Versant Corporation

Versant Object Database

Nonrelational Database Management Systems

Windows, Unix

Y

Y

Vignette Corporation

Vignette Portal

Enterprise Portals

Windows, Unix

N

N

Xen Source

Xen

Virtual Machine Software

Unix

Y

Y

Hardware Patterns

Vendor

Product

Module

IBM

IBM System p

Sun Microsystems

Sun Enterprise 10000

Sun Microsystems

Sun Fire 12000

Sun Microsystems

Sun Fire 15000

Sun Microsystems

Sun Fire 20000

Sun Microsystems

Sun Fire 25000

Patterns Intended For Foundation 7.1

The following patterns are intended for use only with Foundation 7.1 and later:

Vendor

Product

IBM

Workload Partitions for AIX

New Active Commands

The following active commands are new in this release:

Borland VisiBroker

  • Module: Borland.VisiBroker
    • Pattern: SmartAgent
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
    • Pattern: NamingService
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
    • Pattern: TimeServer
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
    • Pattern: NotificationService
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
        Note: %process.cmd% is full path to the triggering process

Adobe ColdFusion

  • Module: Adobe.ColdFusion
    • Pattern: ColdFusionServer
      • Active versioning Unix: <path_to_binary>/bin/cfinfo -info

Adobe Macromedia JRun

  • Module: Adobe.MacromediaJRun
    • Pattern: JRunServer
      • Active versioning Unix: %process.cmd% -info
        Note: %process.cmd% is full path to the triggering process

Borland SilkMeter

  • Module: Borland.SilkMeter
    • Pattern: LicenseServer
      • Active command to retrieve license policy information: %borland_home_dir%bin
        smCmdTool.exe" lspolicy

BEA WebLogic Integration

  • Module: BEA.WebLogic.Integration
    • Pattern: Integration
      • Active commands to convert Windows short path to full path: cmd /c dir /x %bea_home%
        cmd /c dir /x %bea_root_dir%

BEA WebLogic Real Time

  • Module: BEA.WebLogic.RealTime
    • Pattern: RealTime
      • Active commands to convert Windows short path to full path: cmd /c dir /x %bea_home%

Notes

If you have chosen not to delete the Software Instances created using a previous TKU, for any pattern where the SI key has changed, any host where the above software instances were created will have another set of software instances created following installation of a newer TKU and re-scan. The software instances created by the previous TKU patterns will disappear once they have aged out (see Tideway Foundation documentation for description of SI aging).

For More Information visit Home page

Detailed catalogue of software patterns available in each TKU release
Software pattern documentation
Schedule of future TKU releases and candidate content

 

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