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Important This documentation space contains information about the on-premises version of BMC Helix Discovery. If you are using the SaaS version of BMC Helix Discovery, see BMC Helix Discovery (SaaS).

Viewing the service status page


You can view the status of the BMC Discovery services, by using the Service Status page.

Enter the following URL:

https://<appliance-name>/ui/ServiceStatus

The UI displays a page listing the internal services, and their status. The page does not require authentication and is served by the UI.

  • If the page displays a 200 OK then it means that the UI is at least up and responding to requests.
    • If the page does not give a 200 OK it then the UI is experiencing difficulties.
  • If the page shows services in an ERROR state, the ERROR message provides detail on what the problem is with the non-functioning service or services.

An example page is shown below:

{
  "services": {
    "cluster_manager": {
      "status": "OK",
      "time": 984.9071502685547
    },
    "cmdb_exporter": {
      "status": "OK",
      "time": 3058.910369873047
    },
    "cmdb_sync": {
      "status": "OK",
      "time": 532.8655242919922
    },
    "discovery": {
      "status": "OK",
      "time": 534.5344543457031
    },
    "external_api": {
      "status": "OK",
      "time": 460.62469482421875
    },
    "model": {
      "status": "OK",
      "time": 169.99244689941406
    },
    "naming": {
      "status": "OK",
      "time": 127.55393981933594
    },
    "reasoning": {
      "status": "OK",
      "time": 405.31158447265625
    },
    "reports": {
      "status": "OK",
      "time": 572.9198455810547
    },
    "security": {
      "statu  s": "OK",
      "time": 441.3127899169922
    },
    "vault": {
      "status": "OK",
      "time": 497.8179931640625
    }
  },
  "status": "OK",
  "time": 10638.952255249023
}

 

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BMC Helix Discovery 24.2 (On-Premises)