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Viewing the service status page

You can view the status of the BMC Discovery services, by using the Service Status page.

Enter the following URL:

https://<appliance-name>/ui/ServiceStatus

The UI displays a page listing the internal services, and their status. The page does not require authentication and is served by the UI.

  • If the page displays a 200 OK then it means that the UI is at least up and responding to requests.
    • If the page does not give a 200 OK it then the UI is experiencing difficulties.
  • If the page shows services in an ERROR state, the ERROR message provides detail on what the problem is with the non-functioning service or services.

An example page is shown below:

{
  "services": {
    "cluster_manager": {
      "status": "OK",
      "time": 984.9071502685547
    },
    "cmdb_exporter": {
      "status": "OK",
      "time": 3058.910369873047
    },
    "cmdb_sync": {
      "status": "OK",
      "time": 532.8655242919922
    },
    "discovery": {
      "status": "OK",
      "time": 534.5344543457031
    },
    "external_api": {
      "status": "OK",
      "time": 460.62469482421875
    },
    "model": {
      "status": "OK",
      "time": 169.99244689941406
    },
    "naming": {
      "status": "OK",
      "time": 127.55393981933594
    },
    "reasoning": {
      "status": "OK",
      "time": 405.31158447265625
    },
    "reports": {
      "status": "OK",
      "time": 572.9198455810547
    },
    "security": {
      "statu  s": "OK",
      "time": 441.3127899169922
    },
    "vault": {
      "status": "OK",
      "time": 497.8179931640625
    }
  },
  "status": "OK",
  "time": 10638.952255249023
}

 

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BMC Helix Discovery 23.3 (On-Premises)