Collecting business service data

For business service details to be displayed on the TrueSight Cloud Cost Control pages, you must first import the data related to your business services into the Capacity Optimization database.

Use tags to identify and group resources in your public cloud infrastructure based on their assignment to different business services. For on-premises infrastructure, organize the resources in a hierarchical order to group them under a business service.

For more information, see the following sections:

1. Import business service data in the Capacity Optimization Workspace

2. Verify the imported business service data

3. For public clouds: Import business service cost data

To understand how the Cost Estimation backend service calculates cost for business services, see Understanding-the-Cost-Estimation-service.


 

 

Related topics

Collecting-data

Reference information


About Business services and tags

Business service: An IT service that directly supports a business process. For example, financial services, online banking services delivered by banks to its customers, or Human Resource (HR) services delivered by an HR department.

Tag: A metadata key-value pair that you can assign to your instances and resources in the cloud to logically organize them by categories, for example, by business service, purpose, environment, owner. Using tags is helpful when you need to organize your resources for billing or management. Tags enable you to group your billing data. For example, if you are running multiple instances for different departments, use the tags to group usage by departments. 

Sample data with the tag 'Service' being assigned to resources:

Resource

Tag Name

Tag Value

VM1

Service

HR

VM2

Service

HR

VM3

Service

Web Portal A

VM4

Service

Web Portal A

VM5

Service

Web Portal B

1. Import business service data in the Capacity Optimization Workspace

For public clouds - AWS and Azure

Use tags to import business service data from the public cloud providers.

For on-premises infrastructure

Use one of the following methods to import business service details for instances or systems in your on-premises data center:

Method

Reference topics

Organize business services within BMC Atrium CMDB. Then, use the BMC - Atrium CMDB extractor to import business services in the Capacity Optimization database.

Use an out-of-the-box generic - object relationship ETL to import business service hierarchy.

Develop a custom ETL to create the business service hierarchy.

Manually create your business service hierarchy in the Workspace of the TrueSight Capacity Optimization console.

Note

Ensure that the ETL modules that you use to import business service data and to collect on-premises infrastructure data share the same entity catalog.

2. Verify the imported business service data

After you run ETLs that import the public and on-premises infrastructure data, in the TrueSight Capacity Optimization console, click Workspace.

Ensure that a domain is created for every imported business service and the business service hierarchy is created in the Workspace. Systems and resources are listed directly under a business service or are included under technical services, as shown in the following screenshots:

bs_hierarchy_annotated2.png

bs_hierarchy_annotated1.png

 

The following screenshot shows a domain created for Data Solutions business service:

bs_sampleworkspace.png

 

3. For public clouds: Import business service cost data

For public cloud providers, you must then run the following ETLs to import the cost data:

When you configure these ETLs, specify the business service tag name or key. The ETL imports the cost data. By mapping the tags of the imported resources with those of the workspace entities, the ETL associates the cost of a resource under a specific business service.

Note

Ensure that the cost and usage ETL module (for example, Amazon Web Services - Cost and Usage Extractor) and the ETL that imports infrastructure data (for example, Amazon-Web-Services-AWS-API-Extractor) for a provider share the same entity catalog.

The Cost Estimation service runs multiple times a day. To view the results on the Cloud Cost Control user interface, you need to wait till the service run completes.

Tip

To run the Cost Estimation service immediately, in the TrueSight Capacity Optimization console, navigate to Administration -> Components -> Backend Services. In the Active Services table, click the Cost Estimation Service and click Wake up.

Where to go from here

Analyzing-costs-by-business-service

 

 

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