Agent History

The Agent History screen allows you view reported errors, warnings, and suggested resolution. You can click on any error or warning to view additional details.

To view the Agent History

  1. Click Administration > Gateway Manager > Gateway Reports.
  2. Click Agent history to view the report.

AgentHistory.png


Label

Description

Gateway Server

Select the Gateway Manager console for which you want to view the agent history.

Manager Run

Select the Gateway Manager Run to filter the agent history list displayed.

Severity

Select if you want to view only Errors, Warnings, both, or everything.

Number of days

Select the number of days for which you want to view the agent history. You can select between 1 and 5 days, or select All to view the complete agent history.

Sort By

Select the table column on which you want to sort the table.

Sort Type

Select if you want to sort ascending or descending.

Node

Displays the name of the agent. Click the name to view the Manager Run name, and Console name.

Date

Displays the dates for the manager runs along with corresponding details.

Collect

Displays the status for the agent for the corresponding run. Click on the Warning or Error status to display a popup window with detailed information and suggestions for resolving the same.

node_ok.pngnode_warn.pngnode_error.png

Transfer

Processing

Detailed information examples

The following examples display the details displayed after you click on the Errors for Collect and Transfer.

Detailed collect information example

Detailed transfer information example

Collect_Info.png

Transfer_info.png

 

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