Data source requirements for the Business Services view

The Business service view displays the overall health status of business services in your environment. This status is based on data that is collected from the various data sources. The following table explains these data sources.

Server Type	Data sources for configuration and performance data	Data sources for business service and Application hierarchy	Tags for service pools (default tag type is AppTier)	Tags for business services (default tag type is Importance)
AWS EC2 instance	AWS CloudWatch Agent (via AWS API ETL) Capacity Agent	Service tag in AWS (via AWS ETL) Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Set corresponding Tag in AWS Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual
Azure VM instance	Azure API with GuestOS diagnostics (via Azure API ETL using Azure Resource Manager model¹) Capacity Agent	Service tag in Azure (via Azure ETL) Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Set corresponding Tag in Azure Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual
Google - GCE instance	GCP monitoring & stackdriver API (via GCP API extractor ETL) Capacity Agent (via GWS vis parser ETL)	Service tag in GCP (via GCP API extractor ETL) Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Set Tag in GCP Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual
VMware vSphere VM	vCenter (via vCenter ETL) Capacity Agent	BMC Atrium CMDB Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual
AIX partition, Solaris partition, Standalone systems	Capacity Agent TSOM ETL	BMC Atrium CMDB Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual
Hyper-V partition	Capacity Agent SCOM ETL	BMC Atrium CMDB Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual
KVM, Xen, HP IVM, HP nPar/vPar partition	Capacity Agent	BMC Atrium CMDB Dynatrace ServiceNow BMC Discovery Open ETL (CSV/SQL) Custom ETL	Tagging rule based on name or conf metric Open ETL (CSV/SQL) Manual	Open ETL (CSV/SQL) Manual

¹ Azure VM instance data collected using Azure Classic model is not supported.

Data source requirements for the Business Services view

On this page