Uninstalling

This section describes how to uninstall the Remote ETL Engine, Gateway Server, and Capacity Agent from your environment. If you are uninstalling all the components the order of the components does not matter. If you are uninstalling selected components, then follow this order:

1. Capacity Agent
2. Gateway Server
3. Remote ETL Engine

To uninstall the Capacity Agent

You can uninstall the Capacity Agent using the uninstallation script. To uninstall the Agent on a Windows system, ensure that you open the command prompt as an administrator for running the script.

1. Log in to the computer from where you want to uninstall the Capacity Agent.
   • (Windows) Log in as a user with administrator privileges.
   • (UNIX and Linux) Log in as a root user.

2. Do the following:

   • (Windows)
     
     1. Navigate to the directory where the Agent is installed. The default location is C:\Program Files\BMC Software\Patrol3
     2. At the command prompt, enter this command:
        uninstall.bat

   • (UNIX and Linux)

     1. Set the DISPLAY environment variable.
     2. Change to the directory where the Agent is installed. The default location is /opt/bmc/Patrol3
     3. Run the following command:
        {{code language="none"}}
        ./uninstall.sh
        {{/code}}

     A confirmation message about successful uninstallation is displayed.

To uninstall the Gateway Server silently

1. Log in as a non-root user to the computer from where you want to uninstall the Gateway Server.
2. Create a directory for the uninstallation options file.
3. Navigate to the silent folder in the installation directory. The default installation directory is /opt/bmc/Patrol3.
4. Copy the HO_ConsoleSilentUninstallOptions.txt file to the directory that you created in Step 2.
5. Navigate to the UninstallBMCBPA folder in the installation directory.
6. Run the following command: 
   ./uninstall -i silent -DOPTIONS_FILE=<fileLocationPath>/HO_ConsoleSilentUninstallOptions.txt
   The variable <fileLocationPath> represent the location where you saved the options file. If the path contains spaces, enclose the path and response file names in quotation marks.

To uninstall the Remote ETL Engine silently

1. Log in to the computer from where you want to uninstall the Remote ETL Engine.
2. Create a directory for the uninstallation options file.
3. Navigate to the UninstallBMCBCO folder in the installation directory. The default directory is /opt/bmc/BCO.
4. Copy the BCO_UNINSTALL.txt file to the directory that you created in Step 2.
5. In a command line, change to the UninstallBMCBCO folder in the installation directory.

6. Run the following command:
   

   ./uninstall.sh -i silent -DOPTIONS_FILE=<fileLocationPath>/BCO_UNINSTALL.txt

   The variable <fileLocationPath> represents the location where you saved the options file. If the path contains spaces, enclose the path and options file name in quotation marks.