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Release notes and notices


Learn what’s new or changed for BMC Helix Integration Service version 20.08, including new features, urgent issues, documentation updates, and fixes or patches.

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The following updates have been added since the release of the space:

Date

Title

Summary

February 7, 2024

This update to BMC Helix Integration Service includes enhancements including additional audit details about changes to the flow status and advanced polling mechanism for Jira and BMC Helix ITSM connectors.

January 2, 2024

Notice for deprecation of support for PSR connectors in BMC Helix Integration Service and affected integrations.

March 6, 2023

20.08 Patch 15

There was no patch with version number 20.08.14.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including updates to the AR System, ITSM, and Jira connectors to include a configuration of items to be polled and update to the default memory allocation for the ActiveMQ container.

June 13, 2022

20.08 Patch 13

There are no patches with version numbers 20.08.10, 20.08.11, and 20.08.12.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including connector updates for supporting the L3 use case for Proactive Service Resolution, support to update date/time fields, and the ability to automatically create service requests for BMC Helix Business Workflows cases. 

September 16, 2021

This update to BMC Helix Integration Service includes various defect fixes.

20.08 Patch 9

There are no patches with version numbers 20.08.06, 20.08.07, and 20.08.08.

August 23, 2021

This update to BMC Helix Integration Service includes various defect fixes and enhancements to the throttling and filter options for connector configuration.

July 28, 2021

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including updated data string transformation for the Date/Time format and support for Regex for advanced string transformations.

June 23, 2021

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including addition of new fields and field types for field mapping when creating flows.

May 19, 2021

This update to BMC Helix Integration Service includes various defect fixes.

May 5, 2021

Statement of direction issued for go-forward scope for BMC Helix Integration Service.

March 17, 2021

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

  • Product name changes in Remedy platform, Remedy ITSM, and BMC Helix Platform applications.
  • BMC Helix Innovation Suite for all service management applications.
  • Usability enhancements to BMC Helix Connector Designer.
  • Addition of Prefix IDs to error messages.
  • Ability to export and import flows in non-production environments.

September 23, 2020

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

  • Improved usability in BMC Helix Connector Designer to easily develop custom connectors.
  • Audit reports for changes made to flows and connector configuration.

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