Warning
Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Information
This documentation supports the 20.08 version of Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS). To view an earlier version, select the version from the Product version menu.

Integrating Remedy SSO with Smart IT


This topic describes how to configure the integration of Remedy Single Sign-On with BMC Smart IT.


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Remedy Single Sign-On 20.08