This documentation supports the 20.08 version of Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).To view an earlier version, select the version from the Product version menu.

Installing

After you complete the tasks to plan the installation of Remedy Single Sign-On, perform the following tasks to install Remedy SSO:

Task

Action

Reference

1

Before installing Remedy SSO, download the installation files and document your installation values, such as the database name and type.

2

Install Remedy SSO by using one of the available installation methods:

  • Install Remedy SSO by using the installation wizard.
  • Install Remedy SSO silently.
  • Install Remedy SSO by manually running the installation scripts.

3

Verify that the installation is successful by logging in to Remedy SSO Admin Console.

4

(Recommended) When you install the Remedy SSO server, the database password is encrypted with a hard coded key.

Best practice
For security reasons, we recommend that you re-encrypt the database password with a new key after you perform a fresh installation of Remedy SSO.

Related topics

Troubleshooting-installation-and-upgrade-issues

Upgrading

Uninstalling

 

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