This documentation supports the 20.08 version of Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).To view an earlier version, select the version from the Product version menu.

Enabling AR authentication for bypassing other authentication methods

As a Remedy Single Sign-On administrator, you can enable AR authentication to bypass other authentication methods configured for a realm. This feature might be useful to you if you want to provide an ability for administrator users to bypass the primary authentication (for example, SAML), and log in to applications protected by Remedy SSO via AR authentication.

Related topics

AR-authentication

Before you begin

Ensure that you have obtained the following information from the Remedy AR System administrator:

  • Host name of the server where Remedy AR System is installed.
  • Port number of the Remedy AR System.

To enable bypassing AR System authentication

  1. In Remedy SSO Admin Console, select any realm with any authentication type except AR or Local. 
  2. Select the Enable AR authentication for bypass, and then click the AR tab.
  3. Enter the host name and port of the AR System server.
  4. Click Test to verify the connection works.
  5. Click Save.

When you have enabled AR authentication for bypassing other authentication methods, to get authenticated against AR System, end users existing in AR System can log in to their applications by using the following URL: http://<host_name>:<port_number>/rsso/start?bypass-auth=true&tenant=<realmId>&goto=<application_url>, where <application_url> is the URL of the application that the users want to access. Example of <application_url>: http://clm-aus-012345.bmc.com:6789/dwp/ for BMC Digital Workplace. Each application has own URL.