This documentation supports the 20.02 version of Remedy Single Sign-On.To view an earlier version, select the version from the Product version menu.

Remedy Single Sign-On 20.02

Remedy Single Sign-On is an authentication system for a multi software environment that enables users to present credentials for authentication only once. After Remedy SSO authenticates the users, they can gain access to any other resource with automatic authentication without providing the credentials again.


Release notes and notices Updated 24 Jul 2024

Learn what’s new or changed for Remedy Single Sign-On version 20.02 including new features, urgent issues, documentation updates, and fixes or patches.

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Known-and-corrected-issues

Support-information

The following updates have been added since the release of the space:

Date

Title

Summary

July 25, 2024

BMC Helix Single Sign-On is now available on-premises.

February 21, 2020

Remedy SSO 20.02 introduces the following features:

  • (Version 19.11 and later) Remedy SSO in multitenant mode
  • (Version 19.11 and later) Multitenancy for OAuth clients
  • (Version 19.11 and later) Single logout from applications for which single sign-on experience is enabled

  • (Version 19.11 and later) New roles and permissions for using Remedy SSO

  • Enhancements to SAML authentication
  • Logging audit records for BMC Helix administrators
  • Enhanced system supportability
  • Introducing self-help in the Remedy SSO Admin Console



Planning

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Installing

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Upgrading

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Troubleshooting

Issues resolution, error messages, logs, and contacting Support.

Administering

Security, system administration, maintenance.

Integrating

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