This documentation supports the 19.11 version of BMC Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).To view an earlier version, select the version from the Product version menu.

Setting up end user authentication

As a SaaS administrator, you can configure Remedy SSO to authenticate end users by using the following authentication methods:

  • AR
  • Certificate-based
  • LDAP
  • Local
  • Kerberos
  • OpenID Connect
  • Pre-authentication
  • SAML 2.0

Related blogs in BMC Communities

Securing Tomcat Server for Remedy Single Sign-On

The following table describes the end-to-end tasks that you need to perform to configure any authentication in Remedy SSO.

Task

Task description

Reference

1

If you have Remedy SSO in multitenant mode, if required, create a tenant, and switch to a Remedy SSO tenant in which you would like to configure authentication.

If you have a single default tenant, skip this task.

2

Configure the Remedy SSO server settings after you complete the installation of Remedy SSO application.

3

Add and configure a realm for which you want to configure an authentication method.