This documentation supports the 21.3 version of BMC Helix Single Sign-On.To view an earlier version, select the version from the Product version menu.

Installing


After you complete the tasks to plan the installation of Remedy Single Sign-On, perform the following tasks to install BMC Helix SSO:

Task

Action

Reference

1

Before installing BMC Helix SSO, download the installation files and document your installation values, such as the database name and type.

2

Install BMC Helix SSO by using one of the available installation methods:

  • Install BMC Helix SSO by using the installation wizard.
  • Install BMC Helix SSO silently.
  • Install BMC Helix SSO by manually running the installation scripts.

3

Verify that the installation is successful by logging in to BMC Helix SSO Admin Console.

4

(Recommended) When you install the BMC Helix SSO server, the database password is encrypted with a hard coded key.

Best practice
For security reasons, we recommend that you re-encrypt the database password with a new key after you perform a fresh installation of Remedy SSO.

 

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